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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600318
Report Date: 10/25/2024
Date Signed: 10/25/2024 04:03:30 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2024 and conducted by Evaluator Patrick Ma
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240806215531
FACILITY NAME:KINDERCARE CUYAMACA CENTERFACILITY NUMBER:
376600318
ADMINISTRATOR:MONICA COLLINSFACILITY TYPE:
850
ADDRESS:9735 CUYAMACA STREETTELEPHONE:
(619) 562-3423
CITY:SANTEESTATE: CAZIP CODE:
92071
CAPACITY:96CENSUS: 39DATE:
10/25/2024
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Monica CollinsTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Conduct inimical - staff providing care under the influence of controlled substances
INVESTIGATION FINDINGS:
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On 10/25/24 at 1:45pm, LPA Patrick Ma made an unannounced visit to initiate an investigation, for the complaint received on 8/6/24, for the purpose of continuing and delivering findings on the above reference allegation. Upon arrival, LPA met with Assistant Director, Ana Pacheco and explained purpose of visit. Director, Monica Collins, was not present at facility during visit. During this visit LPA toured the facility and interviewed staff.

During facility tour, LPA observed:
Preschool class: 10 children with staff Erica Hamel.
Pre-K class: 18 children with staff Caprese Price and Maria DeLeon.
Discovery (2’s) class: 11 children with staff Makayla Pate and Destinee Rosas

(con't on second page)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Renesha AskewTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Patrick MaTELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20240806215531
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE CUYAMACA CENTER
FACILITY NUMBER: 376600318
VISIT DATE: 10/25/2024
NARRATIVE
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During the investigation, LPA conducted interviews with staff, parents, and children and reviewed relevant documentation and personnel files. While the information obtained during the investigation does not support that the allegation occurred, it does not conclusively disprove the allegation based on a preponderance of evidence. Therefore, this allegation is determined to be Unsubstantiated.

Exit interview conducted and report was reviewed with the Director Monica Collins. A notice of site visit was given and must remain posted for 30 days.
SUPERVISOR'S NAME: Renesha AskewTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Patrick MaTELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2