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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600318
Report Date: 03/08/2024
Date Signed: 03/08/2024 10:50:23 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2024 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20240305110255
FACILITY NAME:KINDERCARE CUYAMACA CENTERFACILITY NUMBER:
376600318
ADMINISTRATOR:MONICA COLLINSFACILITY TYPE:
850
ADDRESS:9735 CUYAMACA STREETTELEPHONE:
(619) 562-3423
CITY:SANTEESTATE: CAZIP CODE:
92071
CAPACITY:96CENSUS: 58DATE:
03/08/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Monica CollinsTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Classroom operating out of ratio.
INVESTIGATION FINDINGS:
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On 3/8/2024 @ 9:00AM, Licensing Program Analysts (LPAs) Nancy Diaz and Sherlynn Banas conducted an unannounced inspection in reference to a complaint alleging that the facility is operating out of ratio. A tour of the classrooms were conducted with Director Monica Collins and Ass't Ann Pacheco. The following census were observed today: Preschool room with 23 children and staff Victoria Cagney & Larisa Pineda; Pre-K room with 12 children and staff Shuhad Althabiti; Two's A room with 23 children and staff Staci Grosekemper & Genet Boru.
Based on the information obtained during interviews, observations, and documentation reviewed it is determined that the facility is out of ratio in the Preschool room with 23 preschool children with one fully qualified teacher and an Aide.
The allegation is valid because the preponderance of evidence has been met, therefore the allegation is found to be SUBSTANTIATED. Please see LIC9099D for Type B deficiency cited. Exit interview conducted and report was reviewed with Director Monica Collins. A notice of site visit was provided and must be posted for 30 days. Appeal rights were also provided.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20240305110255
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE CUYAMACA CENTER
FACILITY NUMBER: 376600318
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/08/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/08/2024
Section Cited
CCR
101216.1(c)(1)(A)
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TEACHER QUALIFICATIONS AND DUTIES.
The units specified in (c)(1) above shall include courses... child growth and development, or human growth and development; child, family and community, or child and family; and program/curriculum.
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This deficiency was observed corrected today. Staff Junior Salacup (Fully qualified teacher) replaced staff Larisa Pineda in the Preschool room with 23 children.
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This requirement was not met as evidenced by:
LPAs Nancy Diaz and Sherlynn Banas observed the Preschool room with 23 children with one fully qualified teacher Victoria Cagney and Aide Larisa Pineda.
This poses a potential risk to the health, safety and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2024
LIC9099 (FAS) - (06/04)
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