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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 376600318
Report Date: 04/29/2025
Date Signed: 04/29/2025 03:52:32 PM

Document Has Been Signed on 04/29/2025 03:52 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME:KINDERCARE CUYAMACA CENTERFACILITY NUMBER:
376600318
ADMINISTRATOR/
DIRECTOR:		MONICA COLLINSFACILITY TYPE:
850
ADDRESS:9735 CUYAMACA STREETTELEPHONE:
(619) 562-3423
CITY:SANTEESTATE: CAZIP CODE:
92071
CAPACITY: 96TOTAL ENROLLED CHILDREN: 0CENSUS: DATE:
04/29/2025
TYPE OF VISIT:OfficeANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:30 PM
MET WITH:Sandra Freni & Ana PachecoTIME VISIT/
INSPECTION COMPLETED:
02:30 PM
NARRATIVE
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On 04/29/2025 at 1:30 P.M., Licensing Program Manager (LPM), Renesha Askew, and Licensing Program Analyst (LPA), Edleen Montesa, conducted an office meeting with Licensee representative, Sandra Freni, and Acting Director, Ana Pacheco, at the San Diego North Regional Office. The purpose of this meeting is to discuss the recent facility history for KinderCare Cuyamaca Center (376600318).

The following citations listed below are the Type A citations issued for KinderCare Cuyamaca Center within the last three years:
§ 07/10/2024 – HSC 1596.871 (c)(1)(A): Administration of Child Day Care Licensing
- Staff was present in the classroom and working at the facility for 3 days without fingerprint clearance.
§ 05/14/2024 – CCR 101170 (e)(1): Criminal Record Clearance
- Staff did not have fingerprint clearance on record.
§ 03/16/2022 – CCR 101170 (f): Criminal Record Clearance
- During review of staff files, three staff were not associated to the facility.

The facility also received 16 Type B citations within the last three years regarding personal rights (CCR 101223), reporting requirements (CCR 101212), two violations for personnel requirements (CCR 101216), two violations for buildings and grounds (CCR 101238), staff immunization requirements (HSC 1596.7995), criminal record clearance (CCR 101170), teacher-child ratio (CCR 101216.3), indoor-activity space (CCR 101438.3), and administration of child day care licensing (HSC 1596.8662).

Technical Support Program (TSP) was offered and initiated on 07/17/2024. TSP Analyst sent a referral letter on 09/18/2024, via mail to KinderCare Cuyamaca’s facility address to notify Director of the TSP referral


(See continuation on LIC 809-C...)
Renesha AskewTELEPHONE: (619) 767-2155
Edleen MontesaTELEPHONE: (619) 626-6197
DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE CUYAMACA CENTER
FACILITY NUMBER: 376600318
VISIT DATE: 04/29/2025
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request. In addition to the mailed referral letter, TSP Analyst also sent an e-mail to the Director regarding the TSP referral request with the TSP Introductory Letter and Participation Agreement (PA). On 11/20/2024, TSP notified the Regional Office, TSP referral was closed due to lack of response from Director. It was mentioned that Director seemed interested in TSP services during September, however during multiple attempts of contact, Director failed to submit a completed and signed TSP Participation Agreement.

The following regulations were reviewed and a copy of each listed were provided to Licensee representative, Sandra Freni, and Acting Director, Ana Pacheco:
  • HSC 1596.871 – Administration of Child Day Care Licensing
  • CCR 101170 – Criminal Record Clearance
  • CCR 101223 – Personal Rights
  • CCR 101212 – Reporting Requirements
  • CCR 101216 – Personnel Requirements
  • CCR 101238 – Building & Grounds
  • HSC 1596.7995 – General Provisions and Definitions (Immunization Requirements)
  • CCR 101216.3 – Teacher-Child Ratio
  • CCR 101438.3 – Indoor-Activity Space
  • HSC 1596.8662 – Administration of Child Day Care Licensing


Facility representatives were also provided with the CDSS Child Care Licensing (CCL) Child Care Center Operators Resource link with instructional videos: https://ccld.childcarevideos.org/child-care-center-operators/. It is recommended for Licensee and staff to review the videos including, but not limited to: Child Care Reporting Requirements, Background Check Requirements for Caregivers, and Teacher-to-Child Ratios in Child Care Centers. Facility representatives states they understand that they need to abide by Health and Safety Code and Title 22 Regulations in the operation of their Child Care Center(s).

(See continuation on LIC 809-C...)
SUPERVISOR'S NAME: Renesha AskewTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Edleen MontesaTELEPHONE: (619) 626-6197
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2025
LIC809 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE CUYAMACA CENTER
FACILITY NUMBER: 376600318
VISIT DATE: 04/29/2025
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During today's meeting, the unstable windows in the facility were addressed due to the multiple incidents and the hazards that they pose to the children in care. Per the conversation with the facility representatives, Acting Director, Ana Pacheco will send a written plan of correction by COB of 05/06/2025, which will include a permanent plan to address the safety of the windows up to possibly replacing, the inspection report(s) from the window vendor company including the 4/24/25 report, and contact with Fire Department to verify proposed correction does not violate clearance. Unusual Incident/Injury report that was reported on 04/25/25 where a new window was cracked by a child who "ran with...hand out into window" was discussed and Acting Director will correct by submitting the plan of correction for a permanent fix as stated above. Facility will have 30 days to implement correction once approved.

Facility representatives requested TSP referral be resubmitted on their behalf and will be submitted today as requested to address topics regarding building and grounds, personnel requirements, and care and supervision.

Facility representatives were advised to regularly visit the Community Care Licensing WEB SITE: www.ccld.ca.gov for quarterly updates and regulation. Facility representatives states they are signed up to receive the PIN's. During the meeting, facility representatives were provided with the Childcare Advocate phone number: (916) 654-1541, sdincidentreports@dss.ca.gov for Unusual Incident/Injury reports, and the Duty Line phone number: 619-767-2248.

A copy of this report, and above stated documents were provided to the facility representatives, Sandra Freni, and Ana Pacheco, at the conclusion of this meeting.
SUPERVISOR'S NAME: Renesha AskewTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Edleen MontesaTELEPHONE: (619) 626-6197
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2025
LIC809 (FAS) - (06/04)
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