376600331-7-26-2023-51-CC-RASW-CU72NS-20230728173314

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600331
Report Date: 07/26/2023
Date Signed: 07/26/2023 01:24:21 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2023 and conducted by Evaluator Adrian L Mangina

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20230502100449

FACILITY NAME:	KINDERCARE JAMACHA INFANT		FACILITY NUMBER:	376600331
ADMINISTRATOR:	LINDSAY N SWEET		FACILITY TYPE:	830
ADDRESS:	1470 JAMACHA ROAD		TELEPHONE:	(619) 588-5959
CITY:	EL CAJON	STATE: CA	ZIP CODE:	92019
CAPACITY:	24	CENSUS:	DATE:	07/26/2023
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Lindsay Sweet		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Staff are operating over ratio
Staff do not keep the facility free of flies
Sick children are allowed to remain in care
Children are served meals that are not prepared and served in a safe and healthful manner.

INVESTIGATION FINDINGS:

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On 7/26/23 at 12:30 PM, Licensing Program Analyst (LPA) Adrian Mangina conducted an unannounced complaint visit for the complaint received on 5/2/23 for the purpose of delivering findings on the above referenced allegations. Upon arrival, LPA met with Assistant Director Sheana Pinedar and conducted a brief inspection of the facility.

Census was as follows:
Infant classroom- 7 children and one teacher and one aid:
Toddler Classroom- 11 napping children and one teacher and one aid

It was alleged that staff are operating over capacity. LPA reviewed Name to Face sign in sheets for 5/1/23 through 5/9/23 and 6/7/23 through 6/14/23 for both classrooms and conducted five unannounced inspections during the course of the investigation and found the classes within ratio. During interviews with
(continued on LIC9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:	DATE: 07/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 5

Control Number 51-CC-20230502100449

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE JAMACHA INFANT	FACILITY NUMBER: 376600331
	VISIT DATE: 07/26/2023

NARRATIVE

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with complainant, staff members and parents of enrolled children LPA found that some insisted that that there may have been times when ratios were not met. Others interviewed stated that facility was operating within required ratios. Due to conflicting witness statements, LPA was unable to corroborate this allegation.

It was alleged that facility is not kept free of flies. During the five visits to the facility, LPA did not witness any flies anywhere in the building. During interview of staff, former staff and parents of enrolled children, several witnesses stated that they had seen one or two flies enter the building during transitions from inside to outside but were removed soon after. Interviews also revealed that no staff had witnessed flies in food. Based on interviews and observations, LPA was unable to corroborate the claim that facility did not keep the facility free from flies.

It was alleged that children are served meals that are not prepared and served in a safe and healthful manner. Reporting party claimed that kitchen staff served moldy bread to children and on one occasion picked a fly out of food and the food was served to children. During the five visits to the facility, LPA was present during mealtime and did not witness any flies or moldy food. The food was of appropriate temperature and was covered at all times while staff was delivering food to classrooms and preparing to serve the food. During interviews, a number of witnesses stated that they had seen one or two flies enter the building but had never seen flies in food. Interviews also revealed that no staff had witnessed children being fed moldy food. One teacher did say that one day there was a white substance found on brad that was scraped off and fed to the child, The teacher stated that it was an unknown white substance not mold on bread which was scraped off as the food smelled good.. Based on interviews and observations, LPA was unable to corroborate the claim that children were served meals that are not prepared and served in a safe and healthful manner.

It was alleged that sick children are allowed to remain in care. LPA interviewed staff and others who all stated that the facility has sick policy that prohibits sick children from attending the preschool and that sick children with fevers over 100.4, colored mucus, or excessive coughing must be picked up by parents. LPA conducted interviews with staff and others. Some reported that all sick children were sent home immediately and were removed to the Director's office while awaiting pick up.Oother witnesses reported that sick children were allowed to remain in care. Due to conflicting testimony, LPA was unable to determine if the sick children remained in care.

continued on LIC9099 page 3

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:	DATE: 07/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 5

Control Number 51-CC-20230502100449

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE JAMACHA INFANT	FACILITY NUMBER: 376600331
	VISIT DATE: 07/26/2023

NARRATIVE

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LLIC9099 page 3

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that the allegations above were UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit interview conducted with Director Lindsay Sweet. Notice of Site Visit was posted and will remain posted for 30 days.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:	DATE: 07/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023

LIC9099 (FAS) - (06/04)

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