376600334-9-29-2022-10-CC-CMAZ-CJXM59-20221006091757

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600334
Report Date: 09/29/2022
Date Signed: 09/29/2022 11:10:05 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2022 and conducted by Evaluator James Wilkerson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220927170939

FACILITY NAME:	KINDERCARE COLLEGE INFANT		FACILITY NUMBER:	376600334
ADMINISTRATOR:	AUNICA DEFALCO		FACILITY TYPE:	830
ADDRESS:	3536 COLLEGE BLVD.		TELEPHONE:	(760) 940-2008
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92056
CAPACITY:	36	CENSUS: 14	DATE:	09/29/2022
		UNANNOUNCED	TIME BEGAN:	07:00 AM
MET WITH:	Aunica Defalco		TIME COMPLETED:	11:20 AM

ALLEGATION(S):

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Infant was bit by another child in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) James Wilkerson arrived at this facility to conduct an investigation into the above allegation. LPA toured the facility and conducted census and interviewed staff. It was alleged that child #1 had gotten bitten by child #2 twice and that it could've been prevented with proper supervision. Interviews with staff indicate that there were three staff members and 12 children inside the classroom at the time of the incident, six of which were toddlers with six younger infants. LPA viewed a copy of the facility Child Supervision Record (CSR) which indicates that there were 12 children present. Child #2 has a history of biting other childen per copies of Incident/Accident Report(s) for Parent(s)/Guardian(s). Staff interviews indicate that one staff member was sitting with the younger infants when a parent showed up to pick up his/her child. The staff member got up to take the child to the parent at the door. Another staff member was changing a diaper and the other was doing closing duties (wiping down cribs/equipment) when the incident took place. The first bite was not observed by staff and was discovered as child #1 started screaming/crying. The second bite was observed by a staff member who saw child #2 on top of child #1 biting child #1 a second time. SEE NEXT PAGE.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 10-CC-20220927170939

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE COLLEGE INFANT	FACILITY NUMBER: 376600334
	VISIT DATE: 09/29/2022

NARRATIVE

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Interviews and photos received indicate that the bites broke skin, caused bleeding and caused child #1 to received medical attention. Interviews with staff indicate that the toddlers (usually 12 months to 24 months) of age mixing with the younger infants can get hectic at times as the toddlers are running, walking and climbing which may leave the younger infants in a vulnerable situation. Although the facility was within ratio with 12 children and three staff, the staff members were all preoccupied with other duties to be able to prevent the incident from occurring.

Base on the information received from staff interviews and documentation of child #2's biting history, the allegation of supervision will be SUBSTANTIATED.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility for the next 12 months.

The Notice of Site Visit and Type A Deficiencies from today’s visit must be posted for 30 days. Failure to keep these posted for the entire 30 days will result in an immediate $100 civil penalty for each.

An exit interview was conducted, appeal rights discussed and provided along with form LIC 9224 (AB 633) and a copy of this report was provided to the facility on this date.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 10-CC-20220927170939

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE COLLEGE INFANT	FACILITY NUMBER: 376600334
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/29/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/30/2022 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision - (a)The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision	1 2 3 4 5 6 7	Director, Aunica Defalco will hold a staff meeting which will include supervision. Ms. DeFalco agrees to submit a copy of the signed intinerary to Community Care Licensing by 09/30/22.
	8 9 10 11 12 13 14	shall include visual observation. Child #1 was bitten twice by Child #2 as staff was preoccupied with other duties and did not observe the first bite until Child #1 started screaming/crying.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: James Wilkerson	TELEPHONE: (951) 218-7031
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2022

LIC9099 (FAS) - (06/04)

Page: 3 of 3