376600334-2-10-2023-10-CC-CMAZ-CP9T4B-20230221132341

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600334
Report Date: 02/10/2023
Date Signed: 02/10/2023 09:36:59 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/16/2022 and conducted by Evaluator Jeanette Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20221116141441

FACILITY NAME:	KINDERCARE COLLEGE INFANT		FACILITY NUMBER:	376600334
ADMINISTRATOR:	AUNICA DEFALCO		FACILITY TYPE:	830
ADDRESS:	3536 COLLEGE BLVD.		TELEPHONE:	(760) 940-2008
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92056
CAPACITY:	36	CENSUS: 20	DATE:	02/10/2023
		UNANNOUNCED	TIME BEGAN:	08:01 AM
MET WITH:	Aunica DeFalco		TIME COMPLETED:	08:48 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility is operating out of ratio.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 2/10/2023 at 8:01am, Licensing Program Analysts (LPAs) Jeanette Sanchez and James Wilkerson arrived at the facility to deliver final investigative findings for the allegation that the facility is operating out of ratio. LPAs met with Director Aunica DeFalco. An initial complaint inspection was conducted on 11/22/22 and no health and safety hazards were observed. During the investigation, LPA Sanchez reviewed facility records and conducted interviews.

On 11/16/22, a complaint allegation was reported to Community Care Licensing (CCL), indicating that the facility is operating out of ratio.

Review of some of the Child Supervison Records (CSRs) for 10/16/22 and 11/16-11/21/22 (not all were made available to LPA Sanchez) do not show any times the classrooms were out of ratio. Some interviews disclosed that in the past month there were two occasions when they were out of ratio by one or two

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Stephanie Hudak	TELEPHONE: (951) 320-2021
LICENSING EVALUATOR NAME: Jeanette Sanchez	TELEPHONE: (951) 255-4577
LICENSING EVALUATOR SIGNATURE:	DATE: 02/10/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 10-CC-20221116141441

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE COLLEGE INFANT	FACILITY NUMBER: 376600334
	VISIT DATE: 02/10/2023

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

children in the morning. Each time it was corrected within 5-10 minutes by either moving children to other classrooms or having the Director step in. Other interviews disclosed that at no time were the classrooms out of ratio.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove
the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, and this report was reviewed with Director Aunica DeFalco. Appeal rights were discussed and provided during the exit interview.

A notice of site visit was given and must remain posted for 30 days.

SUPERVISOR'S NAME: Stephanie Hudak	TELEPHONE: (951) 320-2021
LICENSING EVALUATOR NAME: Jeanette Sanchez	TELEPHONE: (951) 255-4577
LICENSING EVALUATOR SIGNATURE:	DATE: 02/10/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 2