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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600360
Report Date: 04/12/2024
Date Signed: 04/12/2024 11:41:51 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2024 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20240318154245
FACILITY NAME:KINDERCARE AGEE PRESCHOOLFACILITY NUMBER:
376600360
ADMINISTRATOR:JEMIMA GREYFACILITY TYPE:
850
ADDRESS:6150 AGEE STREETTELEPHONE:
(858) 453-7530
CITY:SAN DIEGOSTATE: CAZIP CODE:
92122
CAPACITY:100CENSUS: 40DATE:
04/12/2024
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Jemima Grey & Madeline HowertonTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are operating beyond the terms and conditions of the license - Facility operates out of ratio in the morning.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 4/12/2024 @ 10:15AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection to deliver the findings to the above allegation. Inital inspection was conducted on 3/20/2024.
Observed present today in 3 classrooms were 40 preschool children with 5 staff. Two ROP students were observed in the 2 y.o. room and preschool room.
Throughout the course of investigation, several staff members and several day care parents were interviewed. Facility also provided children's sign in/sign out sheets. The information obtained from interviews were conflicting to the allegations. Based on information obtained, the allegation is determined to be unsubstantiated which means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the facility operated out of ratio. Exit interview conducted and report was reviewed with the Director. A notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 929-2327
LICENSING EVALUATOR SIGNATURE:

DATE: 04/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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