376600488-12-12-2024-51-CC-JREG-DDDUVM-20250129145521

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600488
Report Date: 12/12/2024
Date Signed: 12/12/2024 09:50:05 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2024 and conducted by Evaluator Annette Sutherland

COMPLAINT CONTROL NUMBER: 51-CC-20241014141628

FACILITY NAME:	RAMONA UNITED METHODIST PRESCHOOL		FACILITY NUMBER:	376600488
ADMINISTRATOR:	ANGELA WINKLER		FACILITY TYPE:	850
ADDRESS:	3394 CHAPEL LANE		TELEPHONE:	(760) 789-3435
CITY:	RAMONA	STATE: CA	ZIP CODE:	92065
CAPACITY:	65	CENSUS: 38	DATE:	12/12/2024
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Angela Winkler		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff used unsuitable methods with day-care child at naptime
Day care retaliated against parent
Staff did not prevent inappropriate interaction between children

INVESTIGATION FINDINGS:

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On 12/12/24 at 9:00AM Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection to deliver findings regarding the above allegations. LPA met with the Facility Director Angela Winkler. Through the course of the investigation, LPA conducted several interviews with the staff, Facility Director, other entities, several children, and several day care parents. LPA also reviewed and obtained pertinent and relevant information and documentation to include the parent handbooks, photos, email exchanges and incident reports. It was reported that the children have been told to put blankets over their head and that staff have rested their feet on children's back at naptime, if they are disruptive. LPA was informed that a child has options to do quiet activities in the classroom if they don't want to nap. It was reported that children were possibly engaging in inappropropriate play, unseen by staff. LPA noted that there are areas in the play structure that afford limited visibility. LPA was informed that staff members are aware of these areas and monitor them regularly. With regard to retaliation, it is reported that the facility indicated that a child's attendance would be reduced or a classroom changed after the concerns were reported to Licensing.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20241014141628

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: RAMONA UNITED METHODIST PRESCHOOL	FACILITY NUMBER: 376600488
	VISIT DATE: 12/12/2024

NARRATIVE

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However, there was conflicting information obtained for all three allegations. The information did not support or disprove them and there were no additional witnesses to corroborate any of the allegations. Therefore, although the allegations are found to be Unsubstantiated. This means that they may have happened or are valid, but there is not a preponderance of evidence to prove the alleged violations occurred. No deficiencies are cited today. An exit interview was conducted and a copy of the report, Notice of Site Visit and the Appeal Rights were provided to the Director Angela Winkler. LPA observed the Director post the Notice of Site Visit in a prominent place.

SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:	DATE: 12/12/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2024

LIC9099 (FAS) - (06/04)

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