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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600498
Report Date: 08/31/2021
Date Signed: 08/31/2021 01:55:03 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2021 and conducted by Evaluator Joelle Redding
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20210811083653
FACILITY NAME:TRUMP'S DEL MAR HILLS NURSERY SCHOOL, INC.FACILITY NUMBER:
376600498
ADMINISTRATOR:ELIZABETH ARROYOFACILITY TYPE:
850
ADDRESS:13692 MANGO DRIVETELEPHONE:
(858) 755-8338
CITY:DEL MARSTATE: CAZIP CODE:
92014
CAPACITY:60CENSUS: 0DATE:
08/31/2021
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Director Caroline RoseTIME COMPLETED:
01:55 PM
ALLEGATION(S):
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Facial covering mandate not being enforced with children over 2 years
INVESTIGATION FINDINGS:
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On 8/16/2021 @ 1:20 p.m., Licensing Program Analyst, Joelle Redding, made an unannounced visit to deliver findings on the above-referenced allegation.

Based on information obtained during facility observation and interviews with Adninistration, staff and parents, it was determined that the school has not conveyed to parents and staff that masks for children over 2 are a requirement, not a recommendation, while they are inside the school. Less than half of the children in each classroom LPA visited had their masks on. Some teachers were not reinforcing or reminding the children who came to school without masks, to wear one in class and some children did not have a mask with them This complaint allegation is determined to be Substantiated as the preponderance of evidence standard has been met. A Type B deficiency under California Code of Regulations, Title 22, Division 12 & Chapter 1, is being cited on the attached LIC 9099D, indicating a potential hazard to children in care. Appeal Rights were discussed and provided. Signature at the bottom of this report confirms receipt. Notice of Site Visit was posted and will remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Renesha PackTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Joelle ReddingTELEPHONE: (619) 767-2222
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20210811083653
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: TRUMP'S DEL MAR HILLS NURSERY SCHOOL, INC.
FACILITY NUMBER: 376600498
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/31/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/07/2021
Section Cited
CCR
101223(a)(2)
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Personal Rights. The licensee shall ensure that each child is accorded the following personal rights...To be accorded safe, healthful ...accommodations...to meet his/her needs.

This requirement was not met as evidenced by
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Director states that she has sent out an email to current families with a link to the County website, requesting their compliance. Upon entering the faciltiy they are requiring that the children have masks on and/or have one with them. They have disposables for those who have forgotten. Director states that she will have a follow up staff meeting this afternoon
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Based on observation and interview, the majority of the children in each classroom did not have a mask on and many teachers admitted to not encouraging them to wear one. Administration was not aware it was a recommendation, rather it was a recommended guideline. This is a potential hazard to children in care.
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to ensure the teachers are on board with reminding and encouraging children to wear their masks. They are keeping notes on families that they have spoken to and doing their best to work with parents who are resistent.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Renesha PackTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Joelle ReddingTELEPHONE: (619) 767-2222
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2021
LIC9099 (FAS) - (06/04)
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