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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600505
Report Date: 11/08/2023
Date Signed: 11/08/2023 10:14:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2023 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230818113506
FACILITY NAME:OAKHILL CHILD DEVELOPMENT CENTER/NCCSFACILITY NUMBER:
376600505
ADMINISTRATOR:ZOILA MENDOZAFACILITY TYPE:
850
ADDRESS:1317 OAKHILL DRIVETELEPHONE:
(760) 739-9195
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:96CENSUS: 62DATE:
11/08/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Zoila MendozaTIME COMPLETED:
10:40 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Daycare child was sexually abused while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Keely Messerschmidt, made a subsequent unannounced complaint investigation visit to deliver findings for the above referenced allegation. LPA met with Director Zoila Mendoza, who was informed of the decision rendered.

On August 18th , 2023, Community Care Licensing (CCL) received a complaint alleging that a daycare child was sexually abused while in care. Per interviews conducted and information gathered, an alleged suspect was not identified nor were any details obtained surrounding a specific event that would suggest a sexual assault occurred at the daycare. Therefore, based upon the investigation the allegation that a sexual assault occurred at the day care could not be corroborated. LPA made several attempts to interview confidential witnesses but was unable to make contact.

See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230818113506
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: OAKHILL CHILD DEVELOPMENT CENTER/NCCS
FACILITY NUMBER: 376600505
VISIT DATE: 11/08/2023
NARRATIVE
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32
Therefore, based on the information provided during the course of investigation, it cannot be determined that Child #1 was inappropriately touched. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED, at this time.

An exit interview was conducted with Director Zoila Mendoza. A copy of this report was provided to the facility. A Notice of Site visit was provided and must remain posted for 30 days.

This report must be made available for public review for 3 years upon request.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2