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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600520
Report Date: 11/08/2023
Date Signed: 11/08/2023 11:21:55 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2023 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231025142632
FACILITY NAME:MONTESSORI SCHOOL OF OCEANSIDE-PRE SCHOOLFACILITY NUMBER:
376600520
ADMINISTRATOR:BRENDA DODDFACILITY TYPE:
850
ADDRESS:3525 CANNON ROADTELEPHONE:
(760) 941-3883
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:75CENSUS: 48DATE:
11/08/2023
UNANNOUNCEDTIME BEGAN:
10:55 AM
MET WITH:Brenda DoddTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff inappropriately disciplined a day care child.
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Director Brenda Dodd. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA discussed with Director the conclusion of the complaint investigation.

On October 26th , 2023, Community Care Licensing (CCL) received a complaint alleging that staff inappropriately disciplined a day care child. In regard to the allegation, LPA Messerschmidt conducted interviews with the Director and staff and was able to corroborate these allegations. During these interviews it was disclosed that Child #1 was moved to a separate table with his back to his peers during an activity due to child not being able to share and being a distraction. A photo was provided by complaintant showing child sitting at a table facing the window, with childs back to the classroom.
See LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20231025142632
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: MONTESSORI SCHOOL OF OCEANSIDE-PRE SCHOOL
FACILITY NUMBER: 376600520
VISIT DATE: 11/08/2023
NARRATIVE
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Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are SUBSTANTIATED.

The Notice of Site Visit was given and must be posted for 30 days.

An exit interview was conducted with Licensee and a copy of this report was provided. Appeal Right were discussed and provided.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2023 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231025142632

FACILITY NAME:MONTESSORI SCHOOL OF OCEANSIDE-PRE SCHOOLFACILITY NUMBER:
376600520
ADMINISTRATOR:BRENDA DODDFACILITY TYPE:
850
ADDRESS:3525 CANNON ROADTELEPHONE:
(760) 941-3883
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:75CENSUS: 48DATE:
11/08/2023
UNANNOUNCEDTIME BEGAN:
10:55 AM
MET WITH:Brenda DoddTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Due to lack of supervision, day care child sustained an injury.
Staff did not inform parent of day care child's injury.
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegations. LPA met with Director Brenda Dodd. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA discussed with Director the conclusion of the complaint investigation.

On October 26th , 2023, Community Care Licensing (CCL) received a complaint alleging that due to lack of supervision, day care child sustained an injury and staff did not inform parent of day care child's injury. LPA Messerschmidt conducted interviews with the Director and staff and was not able to corroborate these allegations. Regarding the allegation that child sustained an injury due to lack of supervision, it was disclosed that the class was lining up on the playground to head inside when Child #1 (C1) and a peer started to run to be the first ones in line, C1 tripped and hit their face on the spiderdome. Ice was applied and teachers monitored child and ensured child was okay.
See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 10-CC-20231025142632
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: MONTESSORI SCHOOL OF OCEANSIDE-PRE SCHOOL
FACILITY NUMBER: 376600520
VISIT DATE: 11/08/2023
NARRATIVE
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In regards to the allegation that staff did not inform parent of day care child's injury, it was disclosed that the front office was not aware of the parents new phone number and left a voicemail on the number that was on file. An ouch report was written and provided at pick up. Director confirmed that they were given the new number and updated their system for future communication.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Brenda Dodd, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 10-CC-20231025142632
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: MONTESSORI SCHOOL OF OCEANSIDE-PRE SCHOOL
FACILITY NUMBER: 376600520
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/08/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/30/2023
Section Cited
CCR
101223.2(a)
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Discipline: Any form of discipline or punishment that violates a child's personal rights as specified in Section 101223 shall not be permitted regardless of authorized representative consent or authorization.

This was not met as evidenced by,
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Director stated she will have staff complete a training with staff on Personal Rights and Disciplining a child, and provide a copy to LPA via email by 11/30/23.
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Based on record review and interviews it was disclosed that C1 was moved to a separate table with childs back to the classroom due to child being a distraction. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5