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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600600
Report Date: 08/03/2022
Date Signed: 08/03/2022 02:08:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2022 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20220509085013
FACILITY NAME:BONITA LEARNING ACADEMYFACILITY NUMBER:
376600600
ADMINISTRATOR:CASTANOS, ANA MARIAFACILITY TYPE:
850
ADDRESS:3368 BONITA ROADTELEPHONE:
(619) 422-1777
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:61CENSUS: 48DATE:
08/03/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Ana CastanosTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff hit day-care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/3/22 at 9:30am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegation. LPA Castellon met with director Ana Castanos and discussed the purpose of the inspection. It was alleged that a facility staff member hit a child. LPA Castellon conducted children's interviews and staff interviews on this date. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with day-care parents, facility staff, and children in care. LPA Castellon spoke with the reporting party. Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with facility director and she stated that she understood. Licensee were advised acknowledgement of receipt of the report is to be received via email. Notice of Site Visit should be posted for 30 days from today's date.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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