376600694-5-12-2020-51-CC-TDAL-BPUDF7-20200522024416

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600694
Report Date: 05/12/2020
Date Signed: 05/12/2020 11:13:04 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/21/2020 and conducted by Evaluator Grace Curtis

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20200221110949

FACILITY NAME:	KINDERCARE-CARLSBAD 1648-INFANT		FACILITY NUMBER:	376600694
ADMINISTRATOR:	LEONE POWER		FACILITY TYPE:	830
ADDRESS:	6270 FLYING L.C. LANE		TELEPHONE:	(760) 431-2558
CITY:	CARLSBAD	STATE: CA	ZIP CODE:	92009
CAPACITY:	50	CENSUS: 11	DATE:	05/12/2020
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Leone Power		TIME COMPLETED:	10:29 AM

ALLEGATION(S):

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9

Personal Rights: Staff yells at children.

INVESTIGATION FINDINGS:

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Covid-19 State of Emergency
On May 12, 2020 at 9:45 a.m. Licensing Program Analyst Leilani Curtis conducted an unannounced inspection via Zoom for the purpose of delivering the findings for the above allegation. The initial inspection was conducted by LPA Curtis and LPA Samantha Salunga on 2/27/20. During today's inspection LPA Curtis met with Director, Leone Power and toured the facility. Also present were 11 children in the following classrooms: 8 children in Infant 1 with staff Leslie Flores and Erin Somsen and 3 children in Toddler Room #1 with staff Natalia McInnis. It was alleged that a staff member yelled at children in care. During this investigation, LPA interviewed several staff members and several daycare parents. The staff members that were interviewed did not observe inappropriate staff interactions with children. The parents that were interviewed did not have concerns about the way staff interact or speak with the children. Based on the information obtained, there was insufficient evidence to conclusively prove or disprove the above allegation. Therefore, the allegation is considered unsubstantiated and no deficiency is cited. A finding that the complaint is unsubstantiated means that although the allegation/allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted and appeal rights (LIC 9058 1/16) were discussed. A copy of this report as well as a copy of the appeal rights were emailed to the Director at the conclusion of the inspection. The Director will confirm receipt of this report via e-mail and the reply of confirmation will serve as the signature acknowledging these rights. LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace Curtis	TELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:	DATE: 05/12/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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