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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600790
Report Date: 03/11/2022
Date Signed: 03/11/2022 02:20:25 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/21/2021 and conducted by Evaluator Rajani Goudreau
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20211221092631
FACILITY NAME:KINDERCARE LEARNING CENTER - PASEO LADERA, INFANTFACILITY NUMBER:
376600790
ADMINISTRATOR:ANA KINGFACILITY TYPE:
830
ADDRESS:1101 PASEO LADERATELEPHONE:
(619) 482-1800
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:56CENSUS: 35DATE:
03/11/2022
UNANNOUNCEDTIME BEGAN:
01:14 PM
MET WITH:Ana King TIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Facility staff co-mingled daycare children who were exposed to contagious hand-foot-mouth disease
INVESTIGATION FINDINGS:
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On 03/11/22 at 1:14 p.m., Licensing Program Analyst (LPA), Rajani Goudreau arrived at the facility to conduct an unannounced complaint inspection for the purpose of delivering the above listed allegation. Upon arrival, LPA met with the director, Ana King and disclosed the purpose of the inspection. LPA proceeded to tour the facility and observed the following ratio’s: Infant classroom #1: 7 children/2 staff members, Toddler A: 12 napping infants/1staff, Toddler B: 8 napping infants/1 staff, Toddler C: 8 children/3 staff.

On December 21, 2021, Community Care Licensing (CCL) received a complaint alleging facility staff co-mingled daycare children who were exposed to a contagious hand, foot and mouth disease. During the course of the investigation, interviews were conducted with staff members, daycare parents, and record review was conducted. Based on staff statement’s, the exposed children who didn’t show any symptoms of the disease remained in care and were combined with the non-exposed classrooms. According to staff, classrooms were combined in order to disinfect and clean the exposed classrooms. Staff disclosed, all the children were checked throughout the day for signs of the disease and the classrooms were continuously cleaned and sanitized to further spread the disease. Due to conflicting information obtained the allegation is found to be unsubstantiated. See LIC9099-C continuation page...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Rajani GoudreauTELEPHONE: (619) 767-2215
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 20-CC-20211221092631
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE LEARNING CENTER - PASEO LADERA, INFANT
FACILITY NUMBER: 376600790
VISIT DATE: 03/11/2022
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be unsubstantiated.

No deficiencies were issued during today’s visit. The following reports were discussed and provided to the director: LIC9099 reports, LIC9213 (Notice of Site Visit) and Appeal Rights (LIC9058). Notice of Site Visit shall be posted for 30 days from today’s date. Exit interview conducted with the director, Ana King.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Rajani GoudreauTELEPHONE: (619) 767-2215
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4