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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600804
Report Date: 05/14/2024
Date Signed: 05/14/2024 09:25:08 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2024 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240228152612
FACILITY NAME:MY ROOM TO GROW PRESCHOOLFACILITY NUMBER:
376600804
ADMINISTRATOR:MEGHAN ALLDREDGEFACILITY TYPE:
850
ADDRESS:13613 CYNTHIA LANETELEPHONE:
(858) 748-8012
CITY:POWAYSTATE: CAZIP CODE:
92064
CAPACITY:94CENSUS: 56DATE:
05/14/2024
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Meghan AlldredgeTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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Staff handles children in a rough manner
INVESTIGATION FINDINGS:
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On 5/14/24 at 8:40 AM, Licensing Program Analyst (LPA) Keturah Lane conducted an unannounced complaint visit for the complaint received on 2/28/24 for the purpose of delivering findings on the above referenced allegation. Upon arrival, LPA was greeted by Director Meghan Alldredge and toured the facility. Census was 56 children in 6 classrooms with 10 staff members. LPA observed all classrooms were outside on playground during morning drop-off. Toddler ages have separate playground. All staff were fingerprint cleared and associated to the facility.
It was alleged that staff members handle the children in a rough manner. Based upon information obtained during interviews with staff members, enrolled children and parents of enrolled children it is determined that 4 out of 6 children interviewed stated that they have seen a staff member grab a child by the arm in a forceful manner. The allegation is valid because the preponderance of evidence has been met, therefore the allegation is found to be SUBSTANTIATED (see LIC9099 for Type B deficiency cited). Exit interview was conducted and report was reviewed with facility representative Director Meghan Alldredge. Notice of Site visit was provided and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 51-CC-20240228152612
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MY ROOM TO GROW PRESCHOOL
FACILITY NUMBER: 376600804
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/31/2024
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature...
This requirement was not met as evidenced by...
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Director stated she would provide a staff training to review personal rights regulations and send LPA a meeting agenda and staff attendance sheet via e-mail. All staff shall receive the training.
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Based upon interviews with children, staff members and parents of enrolled children, it was found that 4 out of 6 children stated they had witnessed a teacher grabbing a child by the arm in a forceful manner which is a potential health, safety and personal rights risk to children in care.
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LPA recommends viewing the Personal Rights video on our website at: https://ccld.childcarevideos.org/child-care-center-operators/childrens-personal-rights-in-child-care/
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2024 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240228152612

FACILITY NAME:MY ROOM TO GROW PRESCHOOLFACILITY NUMBER:
376600804
ADMINISTRATOR:MEGHAN ALLDREDGEFACILITY TYPE:
850
ADDRESS:13613 CYNTHIA LANETELEPHONE:
(858) 748-8012
CITY:POWAYSTATE: CAZIP CODE:
92064
CAPACITY:94CENSUS: 56DATE:
05/14/2024
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Meghan AlldredgeTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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3
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9
Staff speaks inappropriately to children in care
INVESTIGATION FINDINGS:
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On 5/14/24 at 8:40 AM Licensing Program Analyst (LPA) Keturah Lane conducted an unannounced complaint visit for the complaint received on 2/28/24 for the purpose of delivering findings on the above referenced allegation. Upon arrival, LPA was greeted by Director Meghan Alldredge and toured the facility. Census was 56 children in 6 classrooms with 10 staff members. Children were playing on the playground during morning drop-off.

(continued on LIC9099-C...)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 51-CC-20240228152612
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MY ROOM TO GROW PRESCHOOL
FACILITY NUMBER: 376600804
VISIT DATE: 05/14/2024
NARRATIVE
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It was alleged that staff members speak inappropriately to children in care and yell directly in their face. Based upon information obtained during interviews with staff members, enrolled children and parents of enrolled children it is determined that although 5 out of 6 children stated that staff members “yell” at them, it was not clear as to whether the staff members were raising their voice to get the children’s attention or if it was yelling in a punitive way to cause humiliation or distress to the child. No staff members or parents interviewed stated that they had witnessed any yelling or inappropriate speaking to the children in care. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is found to be UNSUBSTANTIATED. (See LIC9099 TV for technical assistance)

Exit interview was conducted and report was reviewed with facility representative Director Meghan Alldredge. Notice of Site visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4