376600869-6-9-2023-20-CC-TVUU-CSQ9SY-20230611233816

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600869
Report Date: 06/09/2023
Date Signed: 06/09/2023 11:00:07 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2023 and conducted by Evaluator Vicky Williamson

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20230314163857

FACILITY NAME:	CHARLEY BROWN CHILDREN'S CENTER - INFANT		FACILITY NUMBER:	376600869
ADMINISTRATOR:	ELIZABETH CORTESE		FACILITY TYPE:	830
ADDRESS:	5921 JACKSON DRIVE		TELEPHONE:	(619) 463-5126
CITY:	LA MESA	STATE: CA	ZIP CODE:	91942
CAPACITY:	22	CENSUS: 14	DATE:	06/09/2023
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Elizabeth Cortese		TIME COMPLETED:	11:05 AM

ALLEGATION(S):

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Staff do not follow infant's feeding plan
Staff did not consult with responsible party prior to changing infant's diet

INVESTIGATION FINDINGS:

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On 6/9/2023, at 9:30 am, Licensing Program Analyst (LPA) Vicky Williamson conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegations. LPA met with Director, Elizabeth Cortese. During the inspection there were 14 children present with 6 staff members.

During the course of the investigation, interviews were conducted with the director, staff members and daycare parents. Parent Handbook, Admission Agreement, infant's feeding plans and schedules, and documentation from the Brightwheel App were also reviewed. It was alleged that staff did not follow infant's feeding plan. Director and staff members denied not following any infant’s feeding plan. A review of the infant's feeding plans and schedules were reviewed. Director stated that an infant was fed formula, however was unable to tolerate the formula therefore staff fed the infant food and water. It was also alleged that staff did not consult with responsible party prior to changing infant's diet. Director and staff denied the allegation and stated that the responsible party was contacted regarding the infant's current feeding status.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Vicky Williamson	TELEPHONE: (619) 767-2201
LICENSING EVALUATOR SIGNATURE:	DATE: 06/09/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20230314163857

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHARLEY BROWN CHILDREN'S CENTER - INFANT	FACILITY NUMBER: 376600869
	VISIT DATE: 06/09/2023

NARRATIVE

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Based on conflicting information obtained and no collaborating evidence to support the allegations. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are determined to be unsubstantiated.

No deficiencies cited. A copy of this report along with Appeals Rights were provided. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. An exit interview was conducted with Director, Elizabeth Cortese.

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Vicky Williamson	TELEPHONE: (619) 767-2201
LICENSING EVALUATOR SIGNATURE:	DATE: 06/09/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2023

LIC9099 (FAS) - (06/04)

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