376600897-8-11-2023-20-CC-TVUU-CUT2S4-20230817173827

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600897
Report Date: 08/11/2023
Date Signed: 08/11/2023 04:05:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2023 and conducted by Evaluator Martha Malane

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20230505110255

FACILITY NAME:	ECS CASTLE PARK HEAD START		FACILITY NUMBER:	376600897
ADMINISTRATOR:	MARIE ALZINA		FACILITY TYPE:	850
ADDRESS:	1375 THIRD AVENUE		TELEPHONE:	(619) 409-4200
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91911
CAPACITY:	120	CENSUS: 42	DATE:	08/11/2023
		UNANNOUNCED	TIME BEGAN:	12:25 PM
MET WITH:	Marie Alzina		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Staff took inappropriate picture of daycare child

INVESTIGATION FINDINGS:

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On 8/11/23 at 12:25pm, Licensing Program Analyst (LPA), Martha Malane conducted an inspection for the purpose of delivering findings for the above allegation. Upon arrival, LPA met with Director, Marie Alzina, disclosed the purpose of the inspection and was led on a tour of the facility. There were 42 children napping and eight (8) staff members present. This complaint investigation was conducted by Community Care Licensing Division Investigations Branch.

During the investigation, interviews were conducted with staff, outside agencies, day care child and parent. Staff denied the allegation stating there is usually more than one staff supervising children and cameras throughout the facility. Due to conflicting statements and documents obtained during the investigation, the above allegation is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies cited. Exit interview conducted with Director, Marie Alzina. Notice of site visit was provided and shall be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Martha Malane	TELEPHONE: (619) 767-2231
LICENSING EVALUATOR SIGNATURE:	DATE: 08/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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