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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600952
Report Date: 01/10/2024
Date Signed: 01/10/2024 01:29:48 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2023 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20231025131032
FACILITY NAME:IMPERIAL BEACH PRESCHOOLFACILITY NUMBER:
376600952
ADMINISTRATOR:MATRANGA, ELIZABETHFACILITY TYPE:
850
ADDRESS:608 TENTH STREETTELEPHONE:
(619) 429-0618
CITY:IMPERIAL BEACHSTATE: CAZIP CODE:
91932
CAPACITY:61CENSUS: 51DATE:
01/10/2024
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:Facility Director Elizabeth MatrangaTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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9
Staff are handling day care children roughly

Staff yells at day care children

Staff forced a daycare child to nap
INVESTIGATION FINDINGS:
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13
On 01/10/24 at 11:50AM, Licensing Program Analyst (LPA) Luigi Gargaro conducted a complaint finding delivery visit with facility director Elizabeth Matranga regarding the above allegations. During the course of the investigation, analyst conducted interviews with the director, staff members, and children in care and reviewed additional documented recorded evidence related to the allegations.

Based on the testimonial and visually recorded evidence, analyst determined that staff member #1 violated a child’s personal rights by grabbing him by the arm and forcibly putting him in a corner and in a second instance restraining him in between her legs to attempt to keep him from moving around the classroom.

It was also determined that staff member #1 additionally violated another child’s personal rights when it was witnessed and recorded that she was holding down a child who did not want to nap by using her legs to forcibly keep them on their cot.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 20-CC-20231025131032
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: IMPERIAL BEACH PRESCHOOL
FACILITY NUMBER: 376600952
VISIT DATE: 01/10/2024
NARRATIVE
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Staff member #1 and staff member #2 were also witnessed to have yelled at or spoken demeaningly to children when not following directions or meeting expectations rather than addressing them in an age or situationally appropriate manner.

Based on LPA’s interviews which were conducted and review of visual evidence the preponderance of evidence standard has been met, therefore the above allegation(s) are found to be SUBSTANTIATED, California Code of Regulations, and three type A violations (Title 22, Division & 101223(a) (1) & (2) & (3)) are being cited on the attached LIC 9099D.

Upon receipt of a type A violation, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months.

An exit interview was conducted and the report was reviewed with director Matranga. A copy of this report, along with Appeal Rights (LIC9058 01/16), was provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the Notice of Site Visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
LIC9099 (FAS) - (06/04)
Page: 6 of 6
Control Number 20-CC-20231025131032
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: IMPERIAL BEACH PRESCHOOL
FACILITY NUMBER: 376600952
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/11/2024
Section Cited
CCR
101223(a)(1)
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101223 Personal Rights (a)(1) – The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons.

This requirement was not met as evidenced by:
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Director states that an all staff training will be conducted that is to address children’s personal rights and staff/child interaction and expectations. Director states she will submit a copy of topics to be covered in the training as well as the scheduled date for it to analyst by 01/11/24.
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Based on analyst interviews and recorded evidence review, the licensee did not comply with the section cited above as it was determined that staff members #1 and #2 yelled at children and spoke to them in a demeaning manner which poses/posed an immediate health, safety or personal rights risk to children in care.
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Once the training has been completed, a staff sign in sheet confirming attendance of the training by all staff and a table of contents of the final topics covered is to be submitted to analyst, demonstrating that the deficiency has been addressed, by no later than 01/22/24.
Type A
01/11/2024
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights (a)(2) – The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

This requirement was not met as evidenced by:
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Director states that an all staff training will be conducted that is to address children’s personal rights and staff/child interaction and expectations. Director states she will submit a copy of topics to be covered in the training as well as the scheduled date for it to analyst by 01/11/24.
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Based on analyst interviews and record evidence review, the licensee did not comply with the section cited above as it was determined that staff member #1
did not allow for comfortable napping accommodations when she was found to have restrained a child who did not want to nap which poses/posed an immediate health, safety or personal rights risk to children in care.
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Once the training has been completed, a staff sign in sheet confirming attendance of the training by all staff and a table of contents of the final topics covered is to be submitted to analyst, demonstrating that the deficiency has been addressed, by no later than 01/22/24.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 20-CC-20231025131032
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: IMPERIAL BEACH PRESCHOOL
FACILITY NUMBER: 376600952
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/11/2024
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights (a)(3) – The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature…

This requirement was not met as evidenced by:
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2
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Director states that an all staff training will be conducted that is to address children’s personal rights and staff/child interaction and expectations. Director states she will submit a copy of topics to be covered in the training as well as the scheduled date for it to analyst by 01/11/24.
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Based on analyst interviews and recorded evidence review, the licensee did not comply with the section cited above as it was determined that staff member #1 handled a child roughly when she grabbed and restrained him in two separate instances which poses/posed an immediate health, safety or personal rights risk to children in care.
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Once the training has been completed, a staff sign in sheet confirming attendance of the training by all staff and a table of contents of the final topics covered is to be submitted to analyst, demonstrating that the deficiency has been addressed, by no later than 01/22/24.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2023 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20231025131032

FACILITY NAME:IMPERIAL BEACH PRESCHOOLFACILITY NUMBER:
376600952
ADMINISTRATOR:MATRANGA, ELIZABETHFACILITY TYPE:
850
ADDRESS:608 TENTH STREETTELEPHONE:
(619) 429-0618
CITY:IMPERIAL BEACHSTATE: CAZIP CODE:
91932
CAPACITY:61CENSUS: DATE:
01/10/2024
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:Facility Director Elizabeth MatrangaTIME COMPLETED:
01:35 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Staff did not ensure that day care was protected from cleaning solution
INVESTIGATION FINDINGS:
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On 01/10/24 at 11:50AM, Licensing Program Analyst (LPA) Luigi Gargaro conducted a complaint finding delivery visit regarding the above allegation. During the course of the investigation, analyst conducted interviews with the director, staff members and children in care.

Based on the information gathered, while those interviewed did not seem to indicate concerns or evidence regarding access or exposure to cleaning solutions, it could not be conclusively proved or disproved that staff has always ensured that the day care has always been protected from cleaning solutions in the facility. Therefore the allegation was determined to be unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 20-CC-20231025131032
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: IMPERIAL BEACH PRESCHOOL
FACILITY NUMBER: 376600952
VISIT DATE: 01/10/2024
NARRATIVE
1
2
3
4
5
6
7
8
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11
12
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An exit interview was conducted and the report was reviewed with the facility director Elizabeth Matranga. A copy of this report, along with Appeal Rights (LIC9058 01/16), was provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 6