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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600956
Report Date: 05/31/2022
Date Signed: 05/31/2022 12:47:41 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2022 and conducted by Evaluator Jessica M Rubio
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220526085800
FACILITY NAME:ALL SAINTS' PRESCHOOLFACILITY NUMBER:
376600956
ADMINISTRATOR:SANDRINE BUNTINFACILITY TYPE:
850
ADDRESS:1940 SHADOWRIDGE DRIVETELEPHONE:
(760) 598-8495
CITY:VISTASTATE: CAZIP CODE:
92081
CAPACITY:144CENSUS: 69DATE:
05/31/2022
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Sandrine BuntinTIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Facility is operating out of ratio
Facility is not providing a healthful environment for children in care
INVESTIGATION FINDINGS:
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On May 31, 2022 at 10:00 pm, Licensing Program Analysts (LPAs) Jessica Rubio and James Wilkerson arrived unannounced to the Child Care Center to investigate the above stated allegations. LPAs advised Director Sandrine Buntin of an open investigation. LPAs conducted a tour of the facility, conducted census and observed no immediate safety hazards. LPAs conducted interviews with six staff.

On May 26, 2022, a complaint was received alleging facility is operating out of ratio, specifically that classrooms are often out of ratio due to staff shortage. It was also alleged that facility is not providing a healthful environment for children in care, specifically that ill children are allowed to be present at the facility. (Continued on LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M RubioTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20220526085800
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ALL SAINTS' PRESCHOOL
FACILITY NUMBER: 376600956
VISIT DATE: 05/31/2022
NARRATIVE
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Regarding the allegation the facility is operating out of ratio, confidential interviews revealed that on numerous occasions various classrooms have operated out of ratio. It was revealed that numerous times in the last month, classrooms have operated out of ratio for approximately a few minutes to an hour. Regarding the allegation that facility is not providing a healthful environment for children in care, confidential interviews revealed that children are often allowed to remain at the facility after being ill or exhibiting signs of illness, including vomiting. One interview also revealed that a child with a contagious condition was allowed to remain at the facility and as a result, multiple children also contracted the condition.

Based on confidential interviews conducted during the investigation, the preponderance of evidence standard has been met and the allegations that facility is operating out of ratio and facility is not providing a healthful environment for children in care are substantiated. The facility is being cited for Title 22 Regulations Section 101216.3 Teacher-Staff Ratio and 101223 Personal Rights. A copy of this report and appeal rights were given and explained to Director Sandrine Buntin.

The Notice of Site Visit and Type A Deficiencies from today’s visit must be posted for 30 days. Failure to keep these posted for the entire 30 days will result in an immediate $100 civil penalty for each.



An exit interview was conducted, Notice of Site Visit posted, appeal rights discussed and given to the licensee along with a copy of LIC 9224 (AB 633) and a copy of this report was provided to the facility on this date.
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M RubioTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 10-CC-20220526085800
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: ALL SAINTS' PRESCHOOL
FACILITY NUMBER: 376600956
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/31/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/01/2022
Section Cited
CCR
101216.3
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Teacher-Child Ratio (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance...This requirement was not met as evidenced by:
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Director stated a written plan will be provided to the LPA explaining how the facility will ensure appropriate teacher-child ratios will be met at all times for all classrooms.
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Based on confidential interviews, classrooms have operated out of ratio on numerous occasions. within the last few weeks.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M RubioTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 10-CC-20220526085800
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: ALL SAINTS' PRESCHOOL
FACILITY NUMBER: 376600956
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/31/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/14/2022
Section Cited
CCR
101223
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Personal Rights (a) The licensee shall ensure that each child is accorded the following (2) To be accorded safe, healthful and comfortable accommodations...This requirement was not met as evidenced by:
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Director stated she will submit a statement that the facility will abide by the Parent Handbook and isolate children that are ill.
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Based on confidential interviews, children have been allowed to remain in classrooms and at the facility when ill or exhibiting signs of illness.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M RubioTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4