376609090-5-19-2020-20-CC-JGAY-BPUTQH-20200522145600

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376609090
Report Date: 05/18/2020
Date Signed: 05/19/2020 08:11:24 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2020 and conducted by Evaluator Rajani Goudreau

COMPLAINT CONTROL NUMBER: 20-CC-20200310171030

FACILITY NAME:	MIRANDA, MARTHA FAMILY CHILD CARE		FACILITY NUMBER:	376609090
ADMINISTRATOR:	MIRANDA, MARTHA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 817-5794
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92104
CAPACITY:	14	CENSUS: 5	DATE:	05/18/2020
		ANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Martha Miranda		TIME COMPLETED:	03:17 PM

ALLEGATION(S):

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Licensee hit daycare child.
Licensee transported children in an unsafe manner.
Licensee does not ensure that children are adequately fed.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Rajani Goudreau conducted a virtual complaint tele-visit inspection for the purpose of delivering findings to the above allegations. Upon visit, LPA met with licensee, Martha Mirada. Licensees' adult son assisted in translating visit. Also, present in the home licensees' helper. LPA toured the facility and verified facility was within proper Ratio/Capacity limitations. The investigation involved one facility inspection, observations, interviews and record review.

The Department received a complaint alleging licensee hit a daycare child, licensee transported children in an unsafe manner and licensee does not ensure that children are adequately fed. Licensee denies hitting daycare children, explaining that when daycare children misbehave, they are placed in Time-Out and she discusses their behavior with them. According to staff members, staff have not observed licensee hitting a daycare child. Staff disclosed when daycare children are misbehaving licensee talks to the children about what they did and/or places them in Time-Out. During interviews with daycare children, children denied observing licensee hit any children and indicated they are talked to when misbehaving. Parents interviewed did not disclose concerns regarding licensee’s discipline policy. See LIC9099-C continuation page...

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Rajani Goudreau	TELEPHONE: (619) 767-2215
LICENSING EVALUATOR SIGNATURE:	DATE: 05/18/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20200310171030

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MIRANDA, MARTHA FAMILY CHILD CARE	FACILITY NUMBER: 376609090
	VISIT DATE: 05/18/2020

NARRATIVE

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Licensee denies transporting children in an unsafe manner, licensee indicated she transports daycare children in appropriate car seat restraints. During interview with staff members, staff have not observed licensee transporting children without adequate car seat restraint systems or in an unsafe manner. Daycare children disclosed to LPA to have a seat belt on or in a car seat while in the car with licensee. Parents interviewed did not disclose concerns regarding licensee transporting children in an unsafe manner. During interview with licensee and staff members, it was explained daycare children are fed snacks, breakfast, lunch and dinner. During facility inspection, LPA observed an adequate amount of food in the facility. Children disclosed they are fed when hungry. Parents did not report any concerns regarding the daycare’s food services. During the course of the investigation, LPA obtained inconsistent information and a lack of witness to corroborate the above listed allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies issued during today’s visit. An exit interview was conducted with licensee. LPA discussed and will provide the following forms to licensee via email: LIC9099, LIC9099-C, LIC9213 - A Notice of Site Visit and appeal rights. LPA informed licensee LIC9213 must be posted for 30 days from today’s date. COVID-19 State of emergency read receipt notification will be used in place of licensees’ signature.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Rajani Goudreau	TELEPHONE: (619) 767-2215
LICENSING EVALUATOR SIGNATURE:	DATE: 05/18/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2020

LIC9099 (FAS) - (06/04)

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