376610400-10-13-2021-20-CC-CGRY-C8H2RR-20211105173757

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376610400
Report Date: 10/13/2021
Date Signed: 10/13/2021 01:35:42 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2021 and conducted by Evaluator Marie Hernandez

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20210817131812

FACILITY NAME:	MURILLO, GUADALUPE FAMILY CHILD CARE		FACILITY NUMBER:	376610400
ADMINISTRATOR:	GUADALUPE MURILLO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 423-7263
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92154
CAPACITY:	14	CENSUS: 4	DATE:	10/13/2021
		UNANNOUNCED	TIME BEGAN:	11:50 AM
MET WITH:	Guadalupe Murillo, Licensee		TIME COMPLETED:	12:20 PM

ALLEGATION(S):

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Licensee's husband curses at children in care.
Licensee did not update child's emergency information card.
Licensee is not providing nutritious food to children.

INVESTIGATION FINDINGS:

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On October 13, 2021 at 11:50 AM, Licensing Program Analyst (LPA), Marie Hernandez conducted an unannounced complaint investigation inspection to deliver the complaint findings for the above allegations. LPA met with the Licensee, Guadalupe Murillo. Present are four children with the Licensee and the adult helper, Carlos Murillo.

Through the course of the complaint investigation, LPA conducted several confidential interviews with the Licensee, her husband, the adult helper, nine day care children, nine day-care parents, including former day care parents and the Reporting Party. The two infants could not be interviewed as they are non-verbal. During the initial complaint investigation on 08/18/2021, LPA conducted an inspection of the facility including the food supply and reviewed the children’s records. At time of inspection, LPA observed that there were plenty of perishable and non-perishable food items. LPA reviewed the children’s records and their emergency information. It is unclear whether the Licensee was provided the updated emergency information or not for child. The Department received a complaint alleging that the “Licensee's husband curses at children in care,” “Licensee did not update child's emergency information card,” and the “Licensee is not providing nutritious food to children.”

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Marie Hernandez	TELEPHONE: (619) 767-2224
LICENSING EVALUATOR SIGNATURE:	DATE: 10/13/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20210817131812

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MURILLO, GUADALUPE FAMILY CHILD CARE	FACILITY NUMBER: 376610400
	VISIT DATE: 10/13/2021

NARRATIVE

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The Licensee, her husband and the adult helper denied the allegations and stated the Licensee’s husband did not curse at the children in care and that the children’s emergency information was updated. The Licensee and the adult helpers stated they provide nutritious meals and snacks for the children to eat. The interviews revealed that several children liked the food and several children did not like the food but that there was plenty to eat. Due to conflicting information obtained, it is unclear whether the Licensee’s husband cursed at the children or not. The day care parents stated they did not have any concerns or issues with the Licensee, adult helpers, or the facility.

Based on the interviews and information obtained, there was conflicting evidence to corroborate the allegations that the “Licensee's husband curses at children in care,” “Licensee did not update child's emergency information card,” and the “Licensee is not providing nutritious food to children”, therefore the allegations are found to be UNSUBSTANTIATED meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

LPA Marie Hernandez explained the complaint investigation report and the appeal rights to the Licensee, Guadalupe Murillo. The Licensee was provided a copy of the report, Notice of Site Visit, and the appeal rights. LPA observed the notice of site visit being posted at the facility. The Licensee stated it is understood that the notice must be posted for thirty days.

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Marie Hernandez	TELEPHONE: (619) 767-2224
LICENSING EVALUATOR SIGNATURE:	DATE: 10/13/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2021

LIC9099 (FAS) - (06/04)

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