376611778-9-1-2022-20-CC-CGRY-CKZMUQ-20221109085528

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376611778
Report Date: 09/01/2022
Date Signed: 09/01/2022 09:18:38 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2022 and conducted by Evaluator Michelle Hood

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20220803152254

FACILITY NAME:	OROZCO, ELVIRA & NANCY FAMILY CHILD CARE		FACILITY NUMBER:	376611778
ADMINISTRATOR:	OROZCO, ELVIRA & NANCY		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 267-2717
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92114
CAPACITY:	14	CENSUS: 4	DATE:	09/01/2022
		UNANNOUNCED	TIME BEGAN:	08:20 AM
MET WITH:	Nancy and Elvira Orozco		TIME COMPLETED:	09:15 AM

ALLEGATION(S):

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Staff did not take precautions to prevent child in care from being bitten by insects.

INVESTIGATION FINDINGS:

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On 09/01/2022 at 8:20 am, Licensing Program Analyst (LPA) Michelle Hood conducted an unannounced complaint inspection to deliver the complaint findings for the above allegation, LPA met with the licensees Nancy and Elvira. Licensee led LPA on a tour of the home. LPA observed two children with licensees in care. During the inspection two other children were dropped off at the facility.

On 08/11/2022, while in the daycare outdoor area, LPA observed tiny mosquitoes flying around. LPA observed a child with multiple bites on their leg. During the investigation, LPA interviewed the licensees, daycare children, daycare parents, and reporting party. LPA reviewed documents from an outside resource. The licensees Elvira & Nancy Orozco admitted there’s been a recent issue with mosquitoes. The licensee Nancy stated recently they received verbal consent to use insect repellant on the children from the parent. At least three parents interviewed stated their child(ren) have came home with bites. The two daycare children interviewed stated they have not been bit while in care; however, one stated two of their friends have been bit.

On 09/01/2022, licensee Nancy provided LPA a copy of the protection against bug bite consent form. The licensees stated they are trying their best to protect the children in care from the mosquitoes.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Michelle Hood	TELEPHONE: (691) 767-2241
LICENSING EVALUATOR SIGNATURE:	DATE: 09/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 20-CC-20220803152254

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: OROZCO, ELVIRA & NANCY FAMILY CHILD CARE	FACILITY NUMBER: 376611778
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/01/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 09/15/2022 Section Cited CCR 102423(a)(2)	1 2 3 4 5 6 7	Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: To receive safe, healthful, and comfortable accommodations,...This requirement is not met as evidenced by:	1 2 3 4 5 6 7	The licensees stated when they were made aware of the mosquito bties, they started to use Off insect repellant on the children, with the parents verbal consent. The licensee created and provided the parents with a protection against bug bite consent form.
	8 9 10 11 12 13 14	Based on the licensees admittance the facility recently had an issue with mosquitoes. During interviews with daycare parents and daycare children it was determined the licensee failed to keep a safe, healthful and comfortable accommodations for children in care. This resulted in daycare child being bit while in care. On 08/11/2022, LPA observed mosquitos in the outdoor daycare area of the facility. This is a potential health & safety risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Michelle Hood	TELEPHONE: (691) 767-2241
LICENSING EVALUATOR SIGNATURE:	DATE: 09/01/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 20-CC-20220803152254

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: OROZCO, ELVIRA & NANCY FAMILY CHILD CARE	FACILITY NUMBER: 376611778
	VISIT DATE: 09/01/2022

NARRATIVE

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The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 3, are being cited on the attached LIC 9099D.

The licensee was provided appeal rights (LIC9058 01/16) and their signature on this form acknowledges receipt of these rights. Notice of site visit was provided to the licensee and must remain posted for 30 days. An exit interview was conducted, and the report was reviewed with the licensee Nancy Orozco.

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Michelle Hood	TELEPHONE: (691) 767-2241
LICENSING EVALUATOR SIGNATURE:	DATE: 09/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2022

LIC9099 (FAS) - (06/04)

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