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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376614893
Report Date: 03/22/2021
Date Signed: 03/22/2021 02:44:25 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/15/2021 and conducted by Evaluator Diana Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20210115122641
FACILITY NAME:VAZQUEZ, PATRICIA FAMILY CHILD CAREFACILITY NUMBER:
376614893
ADMINISTRATOR:PATRICIA VAZQUEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 584-2246
CITY:SAN DIEGOSTATE: CAZIP CODE:
92105
CAPACITY:14CENSUS: 9DATE:
03/22/2021
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Patricia Vazquez, ProviderTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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9
Day care child sustained injury while in care

Licensee not meeting day care child's diapering needs
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs), Diana Sanchez and Casey Gulley, conducted a complaint inspection via video conference (FaceTime), due to the COVID-19 state of emergency, with licensee, Patricia Vazquez regarding the above allegations. LPA advised provider of the purpose of this inspection. Current census 9.

This agency has investigated the above listed allegations. During the investigation, LPAS conducted a virtual facility tour, reviewed child’s documents, conducted interviews with the licensee, facility staff, daycare parents and daycare children. Licensee denied the allegations, explaining that she has many years of experience changing diapers. Licensee also stated that they diligently change children’s diapers on a daily routine using gloves and follow sanitizing procedures. Parents interviewed did not disclose any concerns about supervision or diapering at the facility.

Licensee acknowledged that on 12/15/20 there was an incident that occurred with Child #1 (C1). Licensee explained C1 was hiding under the table and when she heard the facility doorbell ring, she rushed out and hit the side of her face on a chair.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20210115122641
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VAZQUEZ, PATRICIA FAMILY CHILD CARE
FACILITY NUMBER: 376614893
VISIT DATE: 03/22/2021
NARRATIVE
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The licensee stated she observed the incident, explaining it was an accident, not caused by a lack of supervision. C1’s parent did not express any concern over the incident or the licensee’s care. During interviews, it was also disclosed that facility staff are nice and take good care of the children. There were no other witnesses to the incident and C1 was unable to provide an account of what occurred.

There is insufficient evidence to support and no witnesses to corroborate the above allegations. LPAs were unable to determine whether or not the above allegations happened. Therefore, based on the information obtained the allegations are deemed unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occurred.

An exit interview was conducted with Patricia Vazquez and a copy of this report will be emailed to the provider. Provider was advised that acknowledgement receipt of the report is to be received within twenty-four hours.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2