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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376616303
Report Date: 10/21/2020
Date Signed: 10/23/2020 02:22:15 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2020 and conducted by Evaluator Casey Gulley
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20200723145953
FACILITY NAME:TORRES GARCIA, GLORIA FAMILY CHILD CAREFACILITY NUMBER:
376616303
ADMINISTRATOR:GLORIA TORRES GARCIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 266-7670
CITY:SAN DIEGOSTATE: CAZIP CODE:
92105
CAPACITY:14CENSUS: 4DATE:
10/21/2020
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Gloria Torres GarciaTIME COMPLETED:
09:15 AM
ALLEGATION(S):
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Uncleared adult at facility.
Children have accessibility to unsafe equipment.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Casey Gulley, conducted an unannounced complaint tele-inspection, due to the Covid-19 pandemic, for the purpose of delivering findings for the above listed allegations. LPA met with the licensee and conducted a facility tour. During the course of the investigation, analyst conducted interviews with the licensee, staff, facility maintenance, other witnesses, and daycare parents.

Licensee denied having any adults living or working in the home without a criminal record clearance. The licensee explained she recently renovated her home and contracted two individuals to replace some flooring and paint a bedroom. According to the licensee, the individuals were never left alone with daycare children. Based on the information gathered, analyst could not conclusively prove or disprove that the licensee did have uncleared adults at the facility. (continued on 9099-C)

This is an amended version of the original report created on 10/21/20.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Casey GulleyTELEPHONE: (619) 767-2216
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20200723145953
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: TORRES GARCIA, GLORIA FAMILY CHILD CARE
FACILITY NUMBER: 376616303
VISIT DATE: 10/21/2020
NARRATIVE
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Licensee also denied the allegation that children have access to unsafe equipment. On 07/30/20, LPA Casey Gulley conducted a virtual facility tour and observed two (2) unused refrigerators stored on the side of the home, in an area that is not commonly used for daycare. The refrigerators appeared to be in good condition and no hazards were observed. No daycare children were observed to be in the area; however, the area was potentially accessible to daycare children from the front yard. Licensee explained she had scheduled a pickup for the refrigerators and stored them on the side of the home for the removal. On 08/04/20, the licensee provided LPA photos indicating the refrigerators were removed from the premises.

Although the allegation(s) may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated. Appeal Rights (1/16) were discussed. A copy of the report and appeal rights will be e-mailed to the licensee and licensee was advised that acknowledgement of the receipt of the report is to be received within twenty four hours.

This is an amended version of the original report created on 10/21/20.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Casey GulleyTELEPHONE: (619) 767-2216
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2