376618438-2-3-2022-51-CC-TDAL-CBC2M2-20220204163025

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376618438
Report Date: 02/03/2022
Date Signed: 02/03/2022 03:46:47 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/10/2021 and conducted by Evaluator Jennifer Lott

COMPLAINT CONTROL NUMBER: 51-CC-20211110135841

FACILITY NAME:	SMITH, MICHELE FAMILY CHILD CARE		FACILITY NUMBER:	376618438
ADMINISTRATOR:	MICHELE SMITH		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(858) 565-2867
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92111
CAPACITY:	14	CENSUS: 5	DATE:	02/03/2022
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Licensee, Michele Smith		TIME COMPLETED:	09:10 AM

ALLEGATION(S):

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Day care provider uses inappropriate language toward children in care.
Day care provider yells at children in care.
Day care provider's behavior poses a risk to the care of day care children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jennifer Lott conducted a complaint investigation visit to deliver findings for the above allegations. LPA was greeted at the front door by Licensee, Michele Smith and was granted entry after identifying herself and disclosing the purpose of her visit.

The Department’s investigation consisted of review of facility records, interviews with licensee, parents and outside sources. On or about November 2021, it was alleged that the licensee used inappropriate language and yelled at children in care. Interviews conducted with the licensee, parents and outside sources revealed that the licensee is loving and kind to children in care. There was no evidence to prove that the licensee raises their voice or uses inappropriate language. It was also alleged that the day care provider’s behavior poses a risk to the care of day care children. Based on LPAs interviews with outside sources and parents along with LPA’s own observations, there was no evidence to prove that the licensee behaves in a way that would pose a risk to children in care. Interviews revealed that the licensee is respectful to both parents and children. Outside interviews confirmed that the licensee is very mindful of the children and how people act in the home. Parent interviews confirmed that the licensee provides excellent care and supervision to their children.

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer Lott	TELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:	DATE: 02/03/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20211110135841

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: SMITH, MICHELE FAMILY CHILD CARE	FACILITY NUMBER: 376618438
	VISIT DATE: 02/03/2022

NARRATIVE

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This agency has investigated the complaint alleging day care provider uses inappropriate language toward children in care, day care provider yells at children in care and day care provider’s behavior poses a risk to the care of day care children. The Department has found that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted and report was reviewed with Licensee, Smith. A notice of site visit was given and must remain posted for 30 days.

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer Lott	TELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:	DATE: 02/03/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2022

LIC9099 (FAS) - (06/04)

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