376619016-6-16-2021-20-CC-CGRY-C4B6RV-20210624210255

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376619016
Report Date: 06/16/2021
Date Signed: 06/16/2021 01:45:23 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2021 and conducted by Evaluator Dana Stevens

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20210326091604

FACILITY NAME:	CASTRO, MARIA FAMILY CHILD CARE		FACILITY NUMBER:	376619016
ADMINISTRATOR:	MARIA CASTRO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 282-8943
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92104
CAPACITY:	14	CENSUS: 12	DATE:	06/16/2021
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Maria Castro		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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9

Personal Rights
Personal Rights

INVESTIGATION FINDINGS:

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On 06/16/2021 at 12:30 pm LPA Dana Stevens conducted an unannounced complaint visit.The purpose of the visit is to deliver complaint findings. LPA met with licensee, Maria Castro and discussed the purpose of the visit. Also present was the licensee's assistant. Language Link Interpreter #12967 interpreted for Licensee in Spanish. On 03/26/2021 the Licensing office received a report alleging 2 personal rights violations. During the investigation, LPA conducted 2 unannounced tele-visits, 3 staff interviews, 4 child interviews, 5 parent interviews and reviewed documentation from outside agencies. Based on conflicting information received the above allegations are deemed UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.
No deficiency is cited. Exit interview was conducted with Maria Castro and a copy of this report left at the facility.

NOTICE OF SITE VISIT MUST BE POSTED FOR 30 DAYS

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Dana Stevens	TELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:	DATE: 06/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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