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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376619495
Report Date: 09/16/2021
Date Signed: 09/16/2021 03:14:50 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2021 and conducted by Evaluator Grace Curtis
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20210719114805
FACILITY NAME:TORRES, AURELIA FAMILY CHILD CAREFACILITY NUMBER:
376619495
ADMINISTRATOR:AURELIA TORRESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 415-0272
CITY:CARLSBADSTATE: CAZIP CODE:
92009
CAPACITY:14CENSUS: 0DATE:
09/16/2021
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Aurelia TorresTIME COMPLETED:
02:14 PM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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On 9/16/2021 at 1:35 p.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the findings on the complaint allegation referenced above. Upon arrival LPA met with Licensee Aurelia Torres and proceeded to tour the facility. There were no daycare children present.

The initial complaint investigation was conducted by LPA Salunga on 7/28/2021. Throughout the course of investigation interviews were conducted with the licensee, complainant, several parents and the licensee's helper. Facility records and confidential information were obtained and reviewed. The information gathered indicates that the licensee failed to follow Centers for Disease Control (CDC) and California Department of Social Services (CDSS) guidelines/recommendations when she and her daughter travelled out of the country 7/2/21-7/12/21 and failed to quarantine when they returned. The licensee's daughter/helper (H1) who lives in the home was diagnosed positive for Covid-19 on 7/12/21. The licensee provided care to two daycare children on 7/13/21 and 7/14/21.


Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20210719114805
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: TORRES, AURELIA FAMILY CHILD CARE
FACILITY NUMBER: 376619495
VISIT DATE: 09/16/2021
NARRATIVE
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Based on interviews conducted by LPA and record reviews the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED, California Code of Regulations, Title 22, 102423(a)(2) is being cited on the attached LIC 9099D.

LPA provided the following information to the licensee:
  • Updated Coronavirus 2019 Industry Guidance for Child Care Settings PIN 21-18-CCP.
  • California Department of Public Health Child Care Industry Guidance updated June 29, 2021.

LPA provided the CDSS website:http://ccld.ca.gov and the CDC website: www.cdc.gov.

An exit interview was conducted with the licensee. Appeal Rights (LIC 9058 1/16) were discussed. A printed copy of this report as well as a printed copy of the appeal rights were provided and reviewed with the licensee at the conclusion of the inspection. LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS. LPA observed the licensee post notice of site visit.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20210719114805
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: TORRES, AURELIA FAMILY CHILD CARE
FACILITY NUMBER: 376619495
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/16/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/30/2021
Section Cited
CCR
102423(a)(2)
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Personal Rights: (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement was not met as evidenced by:
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The licensee states the she will review the CDC and CDSS websites for current guidance on Covid-19 and submit a statement summarizing and acknowledging the guidance by POC due date.
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Based on LPA interviews with the licensee, helper and parents, and a record review the licensee did not follow CDC and CDSS Covid-19 guidelines/recommendations when the licensee and her daughter (H1) failed to quarantine for a full 7 days after a trip to Mexico. H1 tested positive for Covid-19. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Grace CurtisTELEPHONE: (619) 767-2235
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3