376623110-1-23-2023-20-CC-TVUU-CNW4LW-20230209181238

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376623110
Report Date: 01/23/2023
Date Signed: 01/23/2023 11:06:05 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2022 and conducted by Evaluator Rajani Goudreau

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20221114132158

FACILITY NAME:	MILLER, O & CARTER, I FAMILY CHILD CARE		FACILITY NUMBER:	376623110
ADMINISTRATOR:	MILLER & CARTER		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 698-5407
CITY:	LEMON GROVE	STATE: CA	ZIP CODE:	91945
CAPACITY:	14	CENSUS: 6	DATE:	01/23/2023
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Onika Miller		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Licensee does not properly maintain the home.
Smoke detector is in disrepair.

INVESTIGATION FINDINGS:

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On 01/23/2023 at 10:30 a.m., Licensing program Analyst (LPA) Rajani Goudreau conducted an unannounced complaint inspection for the purpose of delivering the complaint findings to the above listed allegations. Upon arrival LPA met with Licensee, Onika Miller, and proceeded to tour the facility. During the inspection there were six children in care; including three infants and three preschool age children. During the course of the investigation, records were obtained and reviewed from the facility, interviews were conducted with the licensee, helper, children in care and daycare parents and observations were made.

On November 14, 2022, Community Care Licensing (CCL) received a complaint alleging licensee does not properly maintain the home and the smoke detector is in disrepair. At time of interview with licensee on November 15, 2022, licensee denied the home not being properly maintained. Also, licensee denied an incident occurring resulting in a child getting hurt due to the inside or outside of the home not being properly maintained. Based on observation, LPA observed the inside and outside of the home to be clean and orderly. Licensee denied the smoke detectors in the home being in disrepair. See LIC9099-C continuation page...

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Rajani Goudreau	TELEPHONE: (619) 767-2215
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20221114132158

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MILLER, O & CARTER, I FAMILY CHILD CARE	FACILITY NUMBER: 376623110
	VISIT DATE: 01/23/2023

NARRATIVE

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Licensee stated the smoke detectors are checked periodically and the batteries changed on a as needed
basis. During an inspection on November 15, 2022, the smoke detectors were observed to be operational. Based on interviews conducted with licensee, helper, children in care, parents, and observations made, LPA was unable to obtain consistent information throughout the course of the investigation and therefore, unable to determine licensee does not properly maintain the home and the smoke detector in disrepair. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies issued during today’s inspection. LPA informed licensee Notice of Site Visit (LIC9213) shall be posted for thirty (30) days from today’s inspection. An exit interview was conducted with Licensee, Onika Miller. LPA observed LIC9213 posted on the outside front door of the home.

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Rajani Goudreau	TELEPHONE: (619) 767-2215
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2023

LIC9099 (FAS) - (06/04)

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