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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376623253
Report Date: 06/16/2021
Date Signed: 06/16/2021 11:20:42 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2021 and conducted by Evaluator Selina Siao
COMPLAINT CONTROL NUMBER: 51-CC-20210412162334
FACILITY NAME:LOPATO, ELEANOR FAMILY CHILD CAREFACILITY NUMBER:
376623253
ADMINISTRATOR:ELEANOR LOPATOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 484-0341
CITY:SAN DIEGOSTATE: CAZIP CODE:
92129
CAPACITY:14CENSUS: 4DATE:
06/16/2021
UNANNOUNCEDTIME BEGAN:
11:05 AM
MET WITH:Eleanor LopatoTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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9
Lack of supervision resulting in day care child sustaining an injury
Day care child sustained an unexplained injury while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA)Selina Siao conducted a complaint visit today to deliver the above allegations findings The initial inspection was conducted virtually on 04/19/2021 to gather confidential information and interview with licensee. Upon arrival, LPA Siao met with Licensee Eleanor Lopato at the fenced front yard supervising four day care children playing.
Throughout the course of investigation, interviews were conducted with several day care parents, prior helpers and licensee. The parents that were interviewed did not have any concerns with the way that children are being supervised at the facility. Due to conflicting information obtained during the investigation the allegations are found to be unsubstantiated, which means that although the allegations may have happened or may be valid, there is not a preponderance of the evidence to prove the alleged violations occurred.

No deficiencies are cited. Appeal rights was provided to licensee. Notice of site visit must be posted for 30 days or could be subject for civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Selina SiaoTELEPHONE: (619) 767-2217
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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