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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376623637
Report Date: 02/12/2020
Date Signed: 02/21/2020 10:09:28 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2019 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20190827134517
FACILITY NAME:ALDRETE, GLORIA FAMILY CHILD CAREFACILITY NUMBER:
376623637
ADMINISTRATOR:GLORIA ALDRETEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 638-6512
CITY:CHULA VISTASTATE: CAZIP CODE:
91913
CAPACITY:14CENSUS: 8DATE:
02/12/2020
UNANNOUNCEDTIME BEGAN:
02:40 PM
MET WITH:Gloria AldreteTIME COMPLETED:
03:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS:

Staff handled day-care children in an inappropriate manner

Staff placed duct tape over day-care child's mouth.

Child was left in a soiled diaper for an extended period of time.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Adrian Castellon conducted a complaint investigation on this date. LPA Castellon met with assistant Cintia Aldtrete. There were 8 children in care.
On 08/27/19, the SDCCRO received a complaint report alleging that the facility 1) staff handled day-care children in an inappropriate manner, 2) staff placed duct tape over day-care child's mouth and 3) child was left in a soiled diaper for an extended period of time. A full investigation was conducted. Throughout the course of the investigation, records were obtained, facility staff, day-care parents, facility child and reporting party were interviewed, and unannounced inspections were conducted. There was no evidence or witnesses to corroborate or support the allegations and also statements obtained were contradicting. The above allegations are found to be unsubstantiated, which means that although the allegations may have happened or may be valid, there is not a preponderance of the evidence to prove the alleged violations occurred, therefore the allegations are found to be unsubstantiated. No deficiency cited. Appeal Rights were discussed and provided verbally and in writing. Notice of Site Visit was posted during this inspection and will remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joe CarrascoTELEPHONE: (619) 767-2243
LICENSING EVALUATOR NAME: Adrian CastellonTELEPHONE: (619) 767-2237
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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