376623822-12-9-2021-20-CC-JGAY-C9VNSU-20211220094340

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376623822
Report Date: 12/09/2021
Date Signed: 12/09/2021 08:39:05 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/14/2021 and conducted by Evaluator Casey Gulley

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20210914155814

FACILITY NAME:	TORRES, MIRIAM FAMILY CHILD CARE		FACILITY NUMBER:	376623822
ADMINISTRATOR:	MIRIAM TORRES		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 905-3920
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91913
CAPACITY:	14	CENSUS: 0	DATE:	12/09/2021
		UNANNOUNCED	TIME BEGAN:	04:45 PM
MET WITH:	Miriam Torres		TIME COMPLETED:	05:40 PM

ALLEGATION(S):

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Child was not picked up from school by provider.

INVESTIGATION FINDINGS:

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On 12/9/21 at 4:45pm, Licensing Program Analyst (LPA) Casey Gulley conducted an unannounced complaint inspection regarding the above allegation. LPA met with Licensee and discussed the purpose for the visit. LPA toured the facility with Licensee. LPA observed no children in care and one staff at the time of visit. During the inspection interviews were conducted.

This agency has investigated the complaint alleging that on 09/14/21, child #1 (C1) was not picked up from school by the licensee. During the investigation, LPA conducted interviews with Licensee, C1’s elementary school teacher, daycare children, and parents. Licensee denied the allegation, explaining the planned transfer of custody from the elementary school to the licensee did not occur, as C1 was not present at the designated pick-up location at the designated time. According to the licensee, C1’s parent was immediately notified and the licensee was permitted to leave without C1. C1’s parent indicated that C1 would be picked up from the elementary school by a relative. ( See LIC 9099-C)

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Casey Gulley	TELEPHONE: (619) 767-2216
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20210914155814

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: TORRES, MIRIAM FAMILY CHILD CARE	FACILITY NUMBER: 376623822
	VISIT DATE: 12/09/2021

NARRATIVE

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According to C1’s elementary school teacher, C1 returned to the classroom to retrieve an item, after school and was not at the designated pick-up area on time.

Based on interviews conducted, LPA determined C1 did not leave the school premises; however, due to inconsistent statements obtained, LPA was unable to determine how long the licensee waited for C1, or if the licensee was at the correct pick-up location, or if C1’s parent allowed the licensee to leave without C1.

Due to conflicting statements obtained and no witnesses to corroborate the above allegation is found to be UNSUBSTANTIATED meaning that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Licensee was provided appeal rights (LIC9058 01/16) and their signature on this form acknowledges receipt of these rights. Provided Notice of Site Visit. LPA observed that LIC 9213 was posted. No deficiencies cited. An exit interview was conducted with Licensee.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Casey Gulley	TELEPHONE: (619) 767-2216
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021

LIC9099 (FAS) - (06/04)

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