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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376624758
Report Date: 01/08/2025
Date Signed: 01/08/2025 09:33:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2024 and conducted by Evaluator Diana Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20241204122132
FACILITY NAME:TALAMANTE, REYNA FAMILY CHILD CAREFACILITY NUMBER:
376624758
ADMINISTRATOR:REYNA TALAMANTEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 636-1300
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:14CENSUS: 5DATE:
01/08/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Reyna Talamante, ProviderTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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9
Staff did not prevent inappropriate behavior between children while in care
INVESTIGATION FINDINGS:
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On January 8, 2025, at 8:30 AM, Licensing Program Analyst (LPA), Diana Sanchez made an unannounced complaint inspection to deliver the complaint investigation findings for the above allegation. LPA met with provider Reyna Talamante and explained the purpose of today’s inspection. Current census is 5.

This agency has investigated the above listed allegation. During the investigation, LPA conducted facility inspections, interviews with facility staff, daycare children and daycare parents.

It was alleged that staff did not provide sufficient supervision to prevent inappropriate behavior between children in care. It was alleged on an undetermined date, daycare child #1 (C1) inappropriately touched daycare child #2 (C2), while playing in the backyard of the facility. Facility staff denied the allegation, explaining that they continually maintain visual supervision of daycare children. Although, staff did admit that, at times, they leave older children out in the backyard while they go inside the home for diaper changing or to grab something from the kitchen but stated that it is not a common practice.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20241204122132
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: TALAMANTE, REYNA FAMILY CHILD CARE
FACILITY NUMBER: 376624758
VISIT DATE: 01/08/2025
NARRATIVE
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During daycare children’s interviews, C1 denied the allegation and there were inconsistencies with C2’s disclosure regarding the alleged incident. Other daycare children and parents interviewed did not disclose any concerns or issues with the facility or licensees.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incident to corroborate the above allegation, LPA was unable to determine whether or not, the above allegation occurred or resulted due to a lack of supervision. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview conducted and report was reviewed with provider Reyna Talamante. A copy of this report, along with Appeal Rights (LIC9058), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2