376624778-8-15-2024-20-CC-JGAY-D8LPUY-20240829113817

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376624778
Report Date: 08/15/2024
Date Signed: 08/15/2024 01:15:53 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2024 and conducted by Evaluator Daniela Huerta

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20240613085527

FACILITY NAME:	DIYLAN, XOCHITL FAMILY CHILD CARE		FACILITY NUMBER:	376624778
ADMINISTRATOR:	XOCHITL DIYLAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 690-3391
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92154
CAPACITY:	14	CENSUS: 2	DATE:	08/15/2024
		UNANNOUNCED	TIME BEGAN:	12:09 PM
MET WITH:	Licensee, Xochitle Diylan		TIME COMPLETED:	01:25 PM

ALLEGATION(S):

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Licensee speaks to day-care children in an inappropriate manner.
Licensee left day-care children in a soiled diaper for a long period of time.

INVESTIGATION FINDINGS:

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On 08/15/2024, at 12:00 PM, Licensing Program Analyst (LPA), Daniela Huerta conducted an unannounced complaint inspection to deliver findings for the above listed allegations. LPA met with Licensee, Diylan Xochitl and advised licensee of the purpose of the inspection and conducted a tour of the facility. There were two (2) children present and one (1) staff and licensee during the inspection.

During the course of the investigation, interviews were conducted with licensee, one (1) staff, seven (7) daycare children, and five (5) daycare parents. The facility roster and records were obtained and reviewed by LPA.

It was alleged that on multiple occasions, the licensee left daycare children in soiled diapers for a long period of time. Licensee and staff denied the allegation, indicating that staff check and changed diapers, if needed, at least 4 times throughout the day. Multiple daycare children interviewed stated that they have observed staff change diapers at the daycare throughout the day.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Daniela Huerta	TELEPHONE: 619-767-2214
LICENSING EVALUATOR SIGNATURE:	DATE: 08/15/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20240613085527

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DIYLAN, XOCHITL FAMILY CHILD CARE	FACILITY NUMBER: 376624778
	VISIT DATE: 08/15/2024

NARRATIVE

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Daycare parents interviewed expressed satisfaction with the care the licensee provides and had no concerns with diaper changing practices at the day care with the exception of one parent, who is also a relative of alleged victim.

It was also alleged the licensee speaks to daycare children in an inappropriate manner. The licensee and staff interviewed denied the allegation, stating that if a child is misbehaving, they speak with the child and redirect challenging behaviors. Daycare children interviewed stated they have not been spoken inappropriate by licensee or staff, nor have they observed anyone else being spoken in an inappropriate manner.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with licensee, Xochil Diylan. A copy of this report, along with Appeal Rights (LIC9058 03/22), was provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Daniela Huerta	TELEPHONE: 619-767-2214
LICENSING EVALUATOR SIGNATURE:	DATE: 08/15/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2024

LIC9099 (FAS) - (06/04)

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