376625439-1-4-2021-20-CC-TVUU-BXU4VC-20210201182607

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376625439
Report Date: 01/04/2021
Date Signed: 01/04/2021 02:57:47 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/23/2020 and conducted by Evaluator JoAnn R Legaspi

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20201123144230

FACILITY NAME:	DELGADO, ALICIA & JOSE FAMILY CHILD CARE		FACILITY NUMBER:	376625439
ADMINISTRATOR:	ALICIA & JOSE DELGADO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 741-4788
CITY:	LEMON GROVE	STATE: CA	ZIP CODE:	91945
CAPACITY:	14	CENSUS: 6	DATE:	01/04/2021
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Jose Delgado		TIME COMPLETED:	01:05 PM

ALLEGATION(S):

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Staff handle children in a rough manner

INVESTIGATION FINDINGS:

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On January 4, 2021 at 12:45 PM, Licensing Program Analyst (LPA) Jo Ann Legaspi conducted a complaint inspection to conclude the investigation regarding the above allegation. LPA advised Licensees of the meeting’s purpose. Due to the COVID 19 outbreak, this inspection was done as a tele visit via the FaceTime platform. Present in the daycare were one (1) infant, three (3) toddlers, two (2) school aged children and both Licensees.

It was alleged that staff handle children in a rough manner. The investigation involved brief facility tours, observations of interactions between the Licensees and children, interviews of the Licensees, children, daycare parents and outside collateral witnesses. The investigation also involved reviews of facility, department and outside source records.

Due to conflicting information obtained from the interviews, observations, and reviewed documentation it is

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: JoAnn R Legaspi	TELEPHONE: (619) 767-2239
LICENSING EVALUATOR SIGNATURE:	DATE: 01/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20201123144230

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DELGADO, ALICIA & JOSE FAMILY CHILD CARE	FACILITY NUMBER: 376625439
	VISIT DATE: 01/04/2021

NARRATIVE

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determined that the allegation is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies cited.

A Notice of Site Visit (LIC 9213) is to be posted for thirty (30) days. LPA will electronically provide this document to the Licensees. An exit interview was conducted. A copy of this report and Licensee/Appeal Rights (LIC 9058) will be e-mailed to the Licensees. The Licensees were advised that acknowledgement of the receipt of the report is to be received within twenty-four hours.

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: JoAnn R Legaspi	TELEPHONE: (619) 767-2239
LICENSING EVALUATOR SIGNATURE:	DATE: 01/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2021

LIC9099 (FAS) - (06/04)

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