376626355-9-9-2021-20-CC-CGRY-C76TSH-20210924145911

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376626355
Report Date: 09/09/2021
Date Signed: 09/09/2021 12:38:33 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2021 and conducted by Evaluator Michelle Hood

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20210628161029

FACILITY NAME:	SEXTON, LUZ FAMILY CHILD CARE		FACILITY NUMBER:	376626355
ADMINISTRATOR:	LUZ SEXTON		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 487-1586
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92114
CAPACITY:	14	CENSUS: 9	DATE:	09/09/2021
		UNANNOUNCED	TIME BEGAN:	12:05 PM
MET WITH:	Luz Sexton		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Provider inappropriately disciplined day care child

INVESTIGATION FINDINGS:

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On 09/09/2021 at 12:05 p.m., Licensing Program Analyst (LPA) Michelle Hood arrived to conduct an unannounced inspection to deliver complaint findings. Upon arrival, LPA met with licensee to discuss final findings on the above allegation. LPA interviewed a daycare child during inspection.

During the course of the investigation, interviews were conducted with the daycare parents, daycare children, staff and licensee. It was alleged licensee hits children's hand, pulls their ear and yells at children in care as a form of discipline. On 07/06/2021, Licensee was not able to provide a facility discipline policy for review. Daycare children, daycare parents and staff stated they have not observed the licensee or other staff using inappropriate discipline to children in care. Daycare children, staff and a daycare parent stated children are disciplined by using the facility thinking chair. Some parents stated they were aware of the discipline policy and some were not aware.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Michelle Hood	TELEPHONE: (691) 767-2241
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20210628161029

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: SEXTON, LUZ FAMILY CHILD CARE	FACILITY NUMBER: 376626355
	VISIT DATE: 09/09/2021

NARRATIVE

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Although licensee has denied the allegation, there is no concrete evidence to prove, or completely disprove the allegation. As such, although the allegation may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. Licensee was provided appeal rights (LIC9058 01/16) and their signature on this form acknowledges receipt of these rights. Provided Notice of Site Visit. LPA observed that LIC 9213 was posted. No deficiencies cited. An exit interview was conducted with the licensee.

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Michelle Hood	TELEPHONE: (691) 767-2241
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2021

LIC9099 (FAS) - (06/04)

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