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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376626370
Report Date: 02/07/2024
Date Signed: 02/07/2024 03:23:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2023 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20231121163517
FACILITY NAME:RAMIREZ, MARGARITA FAMILY CHILD CAREFACILITY NUMBER:
376626370
ADMINISTRATOR:MARGARITA RAMIREZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 564-8982
CITY:SAN DIEGOSTATE: CAZIP CODE:
92105
CAPACITY:14CENSUS: DATE:
02/07/2024
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Margarita Ramirez and Alexis SanchezTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee does not provide water to day care children

Licensee told other children to hold child down
INVESTIGATION FINDINGS:
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On 02/07/24 at 2:00PM, Licensing Program Analyst (LPA) Luigi Gargaro conducted an unannounced complaint visit to the facility to deliver the findings for the above allegations. During the course of the investigation, analyst conducted interviews with the reporting party, the licensee, her daughter assistant, children in care and additional collateral interviews.

Based on the information gathered, it could not be conclusively proved or disproved whether the licensee told other children to hold a child down or just asked for them to take a toy from him that was stated to be stolen and that she wanted to inspect during an incident that took place at the facility as there was conflicting testimony as to what occurred.

Similarly, it could also not be conclusively proved or disproved that the licensee does not provide or denies water to day care children. Some of this seemed to stem from water being requested but licensee offering another drink instead or providing sink water rather than bottled water and not meeting the child's preferred choice of drink.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20231121163517
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: RAMIREZ, MARGARITA FAMILY CHILD CARE
FACILITY NUMBER: 376626370
VISIT DATE: 02/07/2024
NARRATIVE
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Based on the differing testimony he received, analyst could not definitively prove of disprove the allegations. Though the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted and the report was reviewed with licensee Margarita Ramirez. A copy of this report, along with Appeal Rights (LIC9058 01/16), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2