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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376626699
Report Date: 10/22/2019
Date Signed: 10/22/2019 11:22:46 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/13/2019 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20190913093716
FACILITY NAME:LAGUERRE, VERONIQUE FAMILY CHILD CAREFACILITY NUMBER:
376626699
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 2DATE:
10/22/2019
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Veronique Laguerre & Odranise JulesTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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1. Provider uses inappropriate form of punishment.
2. Lack of supervision resulting in day care child wandering from the home.
3. Day care children were left unattended in a hazardous area of the home.
INVESTIGATION FINDINGS:
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LPA Nancy Diaz conducted a follow-up inspection to deliver the findings to the above allegation. Ms. Laguerre was home today supervising two children. Her helper Odranise Jules was also present. Ms. Laguerre had to leave for a doctor's appt. Initial investigation was conducted on 9/20/19. Throughout the course of the investigation licensee, day-care parents and witnesses were interviewed. There were no evidence or witnesses to corroborate the allegations that Mrs. Laguerre uses inappropriate form of punishment, failed to provide supervising resulting in a day care child wandering from the home and children were left unattended in a hazardous area. The above allegation is found to be unsubstantiated, which means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove the alleged violation occurred. No deficiency cited. Appeal Rights were discussed and provided verbally and in writing. Notice of Site Visit was posted during this inspection and
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Nancy DiazTELEPHONE: (619) 767-2207
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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