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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376627672
Report Date: 04/14/2021
Date Signed: 04/14/2021 09:54:46 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2021 and conducted by Evaluator Jennifer Lott
COMPLAINT CONTROL NUMBER: 51-CC-20210302101806
FACILITY NAME:BASSETT, SARAH FAMILY CHILD CAREFACILITY NUMBER:
376627672
ADMINISTRATOR:S. BASSETTFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 436-6901
CITY:SAN DIEGOSTATE: CAZIP CODE:
92117
CAPACITY:14CENSUS: 8DATE:
04/14/2021
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Licensee, Sarah Bassett TIME COMPLETED:
09:55 AM
ALLEGATION(S):
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Day care child was not treated fairly while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Lott conducted an unannounced virtual visit to deliver findings for the above complaint allegation. A virtual visit was conducted through face time due to Covid-19 restrictions. LPA met with Licensee, Sarah Bassett, identified herself and disclosed the purpose of her visit. Also present in the home were eight (8) of day-care children and one (1) assistant.

The Department’s investigation consisted of a review of facility and outside source records, interviews with staff, parents and outside sources. It is alleged that on or about November 2019, child #1 (C1) was not treated fairly while in care. Facility records revealed that the parents (P1) of C1 and licensee mutually entered into contract together for day care services. The contract states that a two (2) week termination notice is required by either themselves or the licensee should they wish to terminate their
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer LottTELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20210302101806
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: BASSETT, SARAH FAMILY CHILD CARE
FACILITY NUMBER: 376627672
VISIT DATE: 04/14/2021
NARRATIVE
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agreement. This contract was signed by both parties on 11/28/2018. Records revealed that the licensee fulfilled that contractual agreement by providing a two (2) week written notice to P1 on 03/06/2020 as they felt they could no longer meet C1’s needs.

Facility records also revealed that there was a six (6) moth period of time between C1’s leaving and the admission of child #2 (C2) into the day care program. Additionally, P1 brought C1 to day care more frequently, and thus paid a higher rate compared to C2. There is no evidence to suggest that C1’s termination was in any way related to make room for a close friend or due to cost as C2 arrived six (6) months later and paid a lower rate.

This agency has investigated the complaint alleging day care child was not treated fairly while in care. The Department has found that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted and a copy of this report, Appeal and Licensee Rights (LIC 9058 01/16), Confidential Names (LIC 811) and Notice of Site Visit (LIC 9213) were provided to the Licensee, Sarah Bassett via email. An email read receipt confirms that all documents were received. Licensee confirms the Notice of Site Visit will be posted for thirty (30) days.
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer LottTELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2021
LIC9099 (FAS) - (06/04)
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