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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376627900
Report Date: 12/15/2020
Date Signed: 12/15/2020 03:12:46 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2020 and conducted by Evaluator Diana Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20201020084358
FACILITY NAME:CAMPOS, CLAUDIA FAMILY CHILD CAREFACILITY NUMBER:
376627900
ADMINISTRATOR:CLAUDIA CAMPOSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 642-6919
CITY:NATIONAL CITYSTATE: CAZIP CODE:
91950
CAPACITY:14CENSUS: 3DATE:
12/15/2020
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Claudia Campos, Provider TIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee is not present in the home at least 80% of operating hours.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Diana Sanchez, conducted a complaint inspection via video conference (FaceTime), due to the COVID-19 state of emergency, with licensee, Claudia Campos regarding the above allegation. LPA advised provider of the purpose of this inspection. Current census 3.

This agency has investigated the complaint alleging the Licensee is not present in the home at least 80% of operating hours. During the investigation, LPA conducted virtual facility tours, conducted interviews with the licensee, facility staff, daycare parents and daycare children. Licensee denies the allegation, explaining that she is usually always home. The licensee stated there have been times that she gone out to run errands during daycare hours but has never been gone for more than 2 hours. During the interviews, it was disclosed that provider Claudia is the main caretaker and there have been times she goes out for errands, but not on a daily basis.

There is insufficient evidence to support and no witnesses to corroborate the above allegation. LPA was unable to determine whether or not the above allegation happened. Therefore, based on the information obtained the allegation is deemed unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20201020084358
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CAMPOS, CLAUDIA FAMILY CHILD CARE
FACILITY NUMBER: 376627900
VISIT DATE: 12/15/2020
NARRATIVE
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A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occurred.

An exit interview was conducted with Claudia Campos and a copy of this report will be emailed to the provider. Provider was advised that acknowledgement receipt of the report is to be received within twenty-four hours.

NOTICE OF SITE VISIT MUST BE POSTED FOR 30 DAYS
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2