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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628181
Report Date: 02/25/2020
Date Signed: 02/25/2020 01:49:59 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2020 and conducted by Evaluator Elizabeth Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20200123085134
FACILITY NAME:CHAPA, CLAUDIA FAMILY CHILD CAREFACILITY NUMBER:
376628181
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 5DATE:
02/25/2020
UNANNOUNCEDTIME BEGAN:
01:11 PM
MET WITH:Claudia Chapa, Licensee TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child physically abused resulting in injury
Children are inappropriately spoken to in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/25/20 at 1:11 p.m. Licensing Program Analyst (LPA) Elizabeth Rivera conducted an unannounced complaint inspection to deliver finding for the above allegations. Upon arrival LPA met with Licensee, Claudia Chapa. Present was the licensee with 5 children including 1 infant. The initial visit was conducted LPA on 1/27/2020.

Throughout the course of investigation, analyst spoke with licensee, helpers, several day care children and several day-care parents. This agency has investigated the complaint alleging child physically abused resulting in injury and children are inappropriately spoken to in care. Based on LPA's observation, information gathered from interviews, and Licensee, these allegations are determined to be Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

No deficiency is cited. An exit interview was conducted with the Licensee. Appeal Rights (1/16) were discussed and provided. Signature at the bottom of this report confirms receipt of report and appeal rights. Notice of Site Visit was posted during this visit and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Renesha PackTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Elizabeth RiveraTELEPHONE: (619) 767-2232
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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