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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628204
Report Date: 12/23/2019
Date Signed: 12/23/2019 11:21:06 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/30/2019 and conducted by Evaluator Armando Locano
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20190930090251
FACILITY NAME:RODRIGUEZ, MAYRA & WILFREDO FAMILY CHILD CARE HOMEFACILITY NUMBER:
376628204
ADMINISTRATOR:MAYRA & WILFREDOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 305-5400
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:14CENSUS: 3DATE:
12/23/2019
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Wilfrefdo RodriguezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Day care provider(s) engaged in verbal altercation in the presence of day care children.

Day care provider(s) threw objects in the presence of day care children.

Day care provider used inappropriate form of discipline.

Day care provider made inappropriate comment towards day care child.
INVESTIGATION FINDINGS:
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LPA A Locano completed un-announced complaint investigation visit to the facility today, to deliver final findings on allegations listed above, pertaining to Personal Rights. LPA met with Licensee Wilfredo Rodriguez, to delivered final findings on allegations as follows:

Regarding allegations stating that day care provider(s) engaged in verbal altercation in the presence of day care children and threw objects in the presence of day care children, per complete review of all information which included visit to the facility, interviews with both licensees, children, contact with parents and review of video surveillance of the exterior of the facility, there was no evidence to prove or completely disprove the allegation. Even though licensees state that the allegations are not true and they feel the allegations have been made by a parent who failed to meet her financial obligations to the facility, there is no concrete evidence to prove or completely disprove the allegations. As such, although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED, no violations issued to facility at this time. Continued on next page…
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joe CarrascoTELEPHONE: (619) 767-2243
LICENSING EVALUATOR NAME: Armando LocanoTELEPHONE: (619) 767-2221
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20190930090251
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: RODRIGUEZ, MAYRA & WILFREDO FAMILY CHILD CARE HOME
FACILITY NUMBER: 376628204
VISIT DATE: 12/23/2019
NARRATIVE
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Continued from next page…

Final findings determined to be unsubstantiated. Licensee was provided a copy of appeal rights (LIC 9058 12/15) and signature on this form acknowledges receipt of these rights.


Regarding allegations stating that day care provider used inappropriate form of discipline and day care provider made inappropriate comment towards day care child, per complete review of all information which included visit to the facility, interviews with both licensees, children, contact with parents, review of discipline procedures, where licensees stated no inappropriate discipline is ever used on any child and review of video surveillance of the exterior of the facility, there was no evidence to prove or completely disprove the allegation. Even though licensees state that the allegations are not true and they feel the allegations have been made by a parent who failed to meet her financial obligations to the facility and it is noted LPA was not allowed to interview children pertaining to allegations, there is no concrete evidence to prove or completely disprove the allegations. As such, although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED, no violations issued to facility at this time. Final findings determined to be unsubstantiated. Licensee was provided a copy of appeal rights (LIC 9058 12/15) and signature on this form acknowledges receipt of these rights and copy of LIC 9213, “Notice of Site Visit,” and observed posting of notice during visit.
SUPERVISOR'S NAME: Joe CarrascoTELEPHONE: (619) 767-2243
LICENSING EVALUATOR NAME: Armando LocanoTELEPHONE: (619) 767-2221
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2