376628204-9-19-2023-20-CC-JGAY-CWCRLX-20231006130749

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376628204
Report Date: 09/19/2023
Date Signed: 09/19/2023 11:11:50 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2023 and conducted by Evaluator Diana Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20230717141744

FACILITY NAME:	RODRIGUEZ, MAYRA & WILFREDO FAMILY CHILD CARE		FACILITY NUMBER:	376628204
ADMINISTRATOR:	MAYRA & WILFREDO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(619) 305-5400
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91911
CAPACITY:	14	CENSUS: 4	DATE:	09/19/2023
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Mayra Rodriguez, Provider		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Licensee yelled at day care children

INVESTIGATION FINDINGS:

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On September 19, 2023, at 10:00 AM, Licensing Program Analyst (LPA), Diana Sanchez made an unannounced complaint inspection to deliver the complaint investigation findings for the above allegation. LPA met with providers Mayra Rodriguez and Wilfredo Rodriguez and explained the purpose of today’s inspection. Current census is 4.

This agency has investigated the above listed allegation. During the investigation, LPA conducted facility inspection, interviews with facility staff, daycare children and daycare parents.

It was alleged that on 07/17/23, co-licensee, Mayra Rodriguez, yelled at daycare children. Co-licensees denied the allegation, explaining that they treat all the children with dignity and respect. Licensees reported a recent conflict with a daycare parent over contract dispute, as possible motive for the complaint report. Daycare children interviewed denied the licensees yelling at them. LPA was unable to interview alleged victims, as the children are no longer attend the facility and could not coordinate offsite interviews. Daycare parents interviewed did not raise any concerns regarding the discipline provided by facility staff or their interaction with daycare children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20230717141744

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: RODRIGUEZ, MAYRA & WILFREDO FAMILY CHILD CARE	FACILITY NUMBER: 376628204
	VISIT DATE: 09/19/2023

NARRATIVE

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There is insufficient evidence to support and no witnesses to corroborate the above allegation. LPA was unable to determine whether or not, the above allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview conducted and report was reviewed with providers Mayra and Wilfredo Rodriguez. A copy of this report, along with Appeal Rights (LIC9058), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2023

LIC9099 (FAS) - (06/04)

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