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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628484
Report Date: 06/02/2020
Date Signed: 06/03/2020 11:32:54 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2020 and conducted by Evaluator Armando Locano
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20200306155737
FACILITY NAME:VIVANCO,ELSA & BEILESON,OSCAR FAMILY CHILD CAREFACILITY NUMBER:
376628484
ADMINISTRATOR:E. VIVANCO & O. BEILSONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 608-7140
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:14CENSUS: 0DATE:
06/02/2020
UNANNOUNCEDTIME BEGAN:
04:15 PM
MET WITH:Elsa VivancoTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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Staff left child in care unattended
INVESTIGATION FINDINGS:
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LPA A Locano completed a Zoom complaint investigation tele-visit today, to deliver final findings on allegations listed above, where the following was alleged; Staff left child in care unattended, alleging 4 yr old child was left in car in driveway of this facility without supervision, while waiting for parent to pick up the child on given day. It is noted that this child is enrolled at a different facility, however, at the time pertaining to the allegation, the child was being picked up by parent at this facility address.

LPA discussed and delivered final findings with licensee Elsa Vivanco as follows: After a complete review of all available information was conducted, which included visit to the facility, interviews with staff, children, contact with parents, review of outside video footage of driveway and review of reports from outside agencies, there was no evidence to substantiate the allegation, or completely disprove it. Licensee stated that she felt the allegation should not be associated to her facility, since the 4 yr old child pertaining to the allegation was not registered to her facility. However, LPA Locano explained that regardless of where the child had been registered for care, the alleged incident, occurred at this facility address in her driveway. Additionally, licensee stated that the allegations were not true, as her two adult sons had been outside in the driveway and car and the child had never been left unattended. Continued on next page…
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joe CarrascoTELEPHONE: (619) 767-2243
LICENSING EVALUATOR NAME: Armando LocanoTELEPHONE: (619) 767-2221
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20200306155737
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VIVANCO,ELSA & BEILESON,OSCAR FAMILY CHILD CARE
FACILITY NUMBER: 376628484
VISIT DATE: 06/02/2020
NARRATIVE
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Continued from previous page…

LPA viewed available video footage of the day of the incident, which did show the vehicle in the driveway and one of licensee’s adult sons also being outside in part of the video footage and parent arriving to pick up child. However, due to limited view from video footage of the back of the vehicle, child could not be seen and even though licensee’s adult son could be seen part of the time, it could not be confirmed that licensee’s adult son was outside the entire time, until the parent arrived, as such, although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegation is UNSUBSTANTIATED, no violations issued to facility at this time. Final findings determined to be unsubstantiated. The licensee was provided a copy of their appeal rights (LIC 9058 12/15) and signature on this form acknowledges receipt of these rights.
SUPERVISOR'S NAME: Joe CarrascoTELEPHONE: (619) 767-2243
LICENSING EVALUATOR NAME: Armando LocanoTELEPHONE: (619) 767-2221
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2