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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628546
Report Date: 11/19/2021
Date Signed: 12/07/2021 02:39:28 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/01/2021 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20210901155755
FACILITY NAME:NUNEZ, BARBARA FAMILY CHILD CAREFACILITY NUMBER:
376628546
ADMINISTRATOR:BARBARA NUNEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 230-2154
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:14CENSUS: 0DATE:
11/19/2021
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Barbara NunezTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider is not spending adequate time in the daycare.

The facility is out of ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/19/21 at 11:45pm, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegation. LPA Castellon met with licensee Barbara Nunez over the phone and discussed the purpose of the inspection. LPA Castellon was allowed enterance into the home by licensee's fingerprint cleared sister who acted as a representative.

It was alleged that Provider is not spending adequate time in the daycare and that the facility is out of ratio. During the course of the investigation, LPA Castellon conducted unannounced inspections. Interviews were conducted with five day-care parents, facility staff, and day-care child. LPA Castellon was unable to contact the reporting party after several attempts. Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. A copy of today's report, Notice of Site Visit and appeals rights will be emailed to the licensees. An exit interview was conducted with the licensee's representative and she stated that she understood findings. Licensee were advised acknowledgement of receipt of the report is to be received via email. Notice of Site Visit should be posted for 30 days from today's date.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cynthia GrayTELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Adrian CastellonTELEPHONE: (619) 767-2237
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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