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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628994
Report Date: 12/22/2021
Date Signed: 12/22/2021 03:11:50 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2021 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20211006083956
FACILITY NAME:DIAZ, KARLA FAMILY CHILD CAREFACILITY NUMBER:
376628994
ADMINISTRATOR:KARLA DIAZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 934-2494
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:14CENSUS: 5DATE:
12/22/2021
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Karla DiazTIME COMPLETED:
09:30 AM
ALLEGATION(S):
1
2
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9
Staff hit day care child
INVESTIGATION FINDINGS:
1
2
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5
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8
9
10
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12
13
On 12/22/21 at 8:45am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegation. LPA Castellon met with licensee Karla Diaz and discussed the purpose of the inspection. It was alleged that a staff member hit a day-care child. During the course of the investigation, four unannounced inspections were conducted. Interviews were conducted with day-care parents, facility staff, and day-care children. There were no interviews that could corroborate the allegations. Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with the licensee and licensee stated that she understoodl. Notice of Site Visit should be posted for 30 days from today's date.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cynthia GrayTELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Adrian CastellonTELEPHONE: (619) 767-2237
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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