376700039-8-11-2023-51-CC-JREG-CW8W2T-20231002165453

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700039
Report Date: 08/11/2023
Date Signed: 08/11/2023 10:17:42 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2023 and conducted by Evaluator Patrick Ma

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20230808102132

FACILITY NAME:	SKILLS LEARNING CENTER		FACILITY NUMBER:	376700039
ADMINISTRATOR:	LYNDSAY FERRIS		FACILITY TYPE:	850
ADDRESS:	13942 CHANCELLOR WAY		TELEPHONE:	(858) 699-6007
CITY:	POWAY	STATE: CA	ZIP CODE:	92064
CAPACITY:	28	CENSUS: 20	DATE:	08/11/2023
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Lyndsay Ferris		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff did not follow terms and conditions of admission agreement

INVESTIGATION FINDINGS:

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On 8/10/23, Licensing Program Analyst (LPA) Patrick Ma conducted an initial investigation for the above allegation. Upon arrival, LPA identified himself and provided the purpose of visit. LPA met with Lyndsay Ferris, Director/Owner. LPA observed a total of 20 day care children with a total of 4 staff members. During this inspection, LPA conducted interviews with Director and reviewed children’s files, parent agreement/contracts, and related documents.

Based on records review and interview, deposits for children enrollment for the 2022 – 2023 school year should be returned in June 2023. Center enrollment forms state a beginning and end date of “August 2022 and ending June 2023”, “To confirm your child’s enrollment…sign and return this notice…Your child’s place at the school will not be held if this is not received.” “Half month” deposit state, “refundable in your child’s last month at Skills.”. It is determined that facility has not followed the terms and conditions of their admission agreement.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Renesha Askew	TELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Patrick Ma	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 08/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20230808102132

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: SKILLS LEARNING CENTER	FACILITY NUMBER: 376700039
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/11/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/31/2023 Section Cited CCR 101219(b)(5)	1 2 3 4 5 6 7	Admission agreements shall specify the following…Refund conditions. This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Director stated she will refund the money but declined providing a date when it will be completed.
	8 9 10 11 12 13 14	Facility did not follow the terms and conditions of their contract, which poses a potential health, safety or personal rights risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Renesha Askew	TELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Patrick Ma	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 08/11/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 51-CC-20230808102132

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: SKILLS LEARNING CENTER	FACILITY NUMBER: 376700039
	VISIT DATE: 08/11/2023

NARRATIVE

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The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED.

See LIC 9099D for deficiency cited.

Exit interview conducted and report was reviewed with the facility representative, Lyndsay Ferris. A notice of site visit was given to licensee and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

SUPERVISOR'S NAME: Renesha Askew	TELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Patrick Ma	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 08/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2023

LIC9099 (FAS) - (06/04)

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