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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700060
Report Date: 11/10/2021
Date Signed: 11/12/2021 10:30:53 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/01/2021 and conducted by Evaluator Otsanya Cameron
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20211001144253
FACILITY NAME:MONTESSORI SCHOOL OF OCEANSIDE #2 - INFANTFACILITY NUMBER:
376700060
ADMINISTRATOR:MENDOZA, SYLVIAFACILITY TYPE:
830
ADDRESS:4760 OCEANSIDE BLVD., #B10TELEPHONE:
(760) 724-8955
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:22CENSUS: 14DATE:
11/10/2021
UNANNOUNCEDTIME BEGAN:
10:14 AM
MET WITH:Director Sylvia MendozaTIME COMPLETED:
12:35 PM
ALLEGATION(S):
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Day care child’s diapering needs are not being met, and day care child was not kept clean.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Otsanya Cameron arrived at the facility to deliver findings for the above allegations. LPA was met with Director Sylvia Mendoza, toured the facility, and confirmed census of 2 children.

It was alleged:Day care child’s diapering needs are not being met, and day care child was not kept clean.

During the investigation LPA reviewed facility files, interviewed pertinent parties and conducted physical plant inspections. In review of records, LPA found that although a daily sheet is used that list feeding and diapering times, this sheet is provided to parents at pick up and a copy is not kept on record for the center. Over the counter medication is given on an as needed basis as directed, but no record of administration of this medication is kept on file.
Continued on LIC9099-c
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Otsanya CameronTELEPHONE: (951) 970-1388
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20211001144253
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: MONTESSORI SCHOOL OF OCEANSIDE #2 - INFANT
FACILITY NUMBER: 376700060
VISIT DATE: 11/10/2021
NARRATIVE
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Interviews revealed that diapers are changed hourly or more often if needed. The changes are recorded/documented on a daily sheet that is sent home with the parent at the end of each day, however, the center, does not keep record of this daily sheet. Interviews revealed that at pick up, staff check/change the diapers of children in care before they are released to their AR/parent. Visual wellness checks are conducted periodically and soiled/wet clothing is changed when needed.

Interviews revealed that bedding is not washed by the center as there is no washing machine on site. Center policy states, infants belongings must be taken home nightly and laundered (if needed.) It was disclosed that most sheets are sent home weekly (on Fridays). Interviews also reveal that when clothing is soiled it is rinsed, placed in a plastic bag and given to the parent at pick-up.

During physical plant inspections, LPA observed two classrooms and one napping room assigned to the infant program to be clean, orderly and in good repair. LPA observed the children’s cubbies to have a minimum of 1 extra sheet and extra set of clothing for children in care.

Interviews revealed that bottles and sippy cups are brought to the center by the infants AR. During investigation, LPA observed bottles to be labeled with the children’s name. 5 out of 5 Interviews reveal that empty or used bottles are rinsed and placed into the baby’s bag and sent home daily along with the daily sheet that communicates additional needs.

Based on information gathered, “Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation/s did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with the director. A copy of this report and a notice of site visit was provided
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Otsanya CameronTELEPHONE: (951) 970-1388
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2021
LIC9099 (FAS) - (06/04)
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