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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700073
Report Date: 06/25/2019
Date Signed: 06/25/2019 11:59:50 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2019 and conducted by Evaluator Laura Callahan
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20190620131741
FACILITY NAME:LIGHT OF CHRIST CHILDREN'S CENTER - INFANTFACILITY NUMBER:
376700073
ADMINISTRATOR:MOORE, JUDYFACILITY TYPE:
830
ADDRESS:341 S. KALMIA AVENUETELEPHONE:
(760) 745-6849
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:19CENSUS: 9DATE:
06/25/2019
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Judy MooreTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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1. Facility is operating out of ratio.
2. Staff failed to provide infants with napping equipment.
3. Staff failed to maintain a comfortable temperature.
INVESTIGATION FINDINGS:
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On this date and time, Licensing Program Analysts (LPAs) Laura Callahan and James Wilkerson met with Director Judy Moore and discussed the above allegations. LPAs toured the facility and the following was observed: There were 9 children present with 4 staff members.

It was alleged that the facility's infant classrooms are often out of ratio due to a lack of staff members. It is also alleged that the children are allowed to nap on the floor and/or cots rather than cribs since they do not have enough teachers to use the crib area. In addition, it is alleged that the infant classrooms are kept very cold and uncomfortable for infants.

The staff interviewed denied the allegations and stated that there is always additional staff to meet the ratios. They also stated that there are at least two other staff members that can step in when needed. Staff stated that only one classroom is being used at this time and is staffed with 4 teachers and no more that 12 infants. (Continued on LIC9099C).
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Laura CallahanTELEPHONE: (951) 204-4913
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20190620131741
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LIGHT OF CHRIST CHILDREN'S CENTER - INFANT
FACILITY NUMBER: 376700073
VISIT DATE: 06/25/2019
NARRATIVE
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Staff stated that all of the children currently enrolled are between the ages of 8 to 23 months and all nap on cots. It was added that the children nap better on cots since the teachers are close by and will rub the children's backs if needed. One child is allowed to nap on the floor during the morning for hours for approximately 15 to 20 minutes but the child has a blanket and is positioned away from the other children.

Staff also stated that there is one thermostat that controls both infant rooms. The Director stated that the thermostat box is locked and she is usually the one who controls the temperature. She stated that the temperature might feel cold but it is never below 69 degrees.

During the investigation, interviews were conducted and facility records were reviewed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted with the Director and Appeal Rights were explained. A copy of this report as well as a copy of the Appeal Rights were provided on this date and time. A Notice of Site Visit was posted and must remain posted for 30 days for public review.
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Laura CallahanTELEPHONE: (951) 204-4913
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2019
LIC9099 (FAS) - (06/04)
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