376700087-10-6-2021-51-CC-TDAL-C7QUNJ-20211012154401

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376700087
Report Date: 10/06/2021
Date Signed: 10/06/2021 04:46:05 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/13/2021 and conducted by Evaluator Tyra Block

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20210713092347

FACILITY NAME:	PEPPER VALLEY LEARNING CENTER		FACILITY NUMBER:	376700087
ADMINISTRATOR:	MICHELLE THOMPSON		FACILITY TYPE:	850
ADDRESS:	1358 PEPPER DRIVE		TELEPHONE:	(619) 444-7770
CITY:	EL CAJON	STATE: CA	ZIP CODE:	92021
CAPACITY:	144	CENSUS: 59	DATE:	10/06/2021
		UNANNOUNCED	TIME BEGAN:	03:20 PM
MET WITH:	MIchelle, Amanda, and Carie		TIME COMPLETED:	04:20 PM

ALLEGATION(S):

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Child in care is not being assisted with toileting as needed.
Staff speak inappropriately in front of children in care.

INVESTIGATION FINDINGS:

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On 10/6/21, Licensing Program Analyst, Tyra Block, made an unannounced complaint visit for the complaint received on 7/13/21 for the purpose of delivering findings on the above referenced allegations.

Based on the information obtained during interviews and documents reviewed it is determined that children are provided privacy when toileting and independence is encouraged. Children may ask for assistance if needed. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Appeal Rights (1/16) were discussed and provided. Signature at the bottom of this report confirms receipt. Notice of Site Visit was posted and will remain posted for 30 days.

Exit interview was conducted.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Tyra Block	TELEPHONE: (619) 767-2201
LICENSING EVALUATOR SIGNATURE:	DATE: 10/06/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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