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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700087
Report Date: 06/21/2022
Date Signed: 06/21/2022 01:36:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/15/2022 and conducted by Evaluator Selina Siao
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220415123409
FACILITY NAME:PEPPER VALLEY LEARNING CENTERFACILITY NUMBER:
376700087
ADMINISTRATOR:MICHELLE THOMPSONFACILITY TYPE:
850
ADDRESS:1358 PEPPER DRIVETELEPHONE:
(619) 444-7770
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:144CENSUS: 66DATE:
06/21/2022
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Michelle ThompsonTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not discuss the daycare child's behaviors with the authorized representative
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/21/2022 at 1:15pm, Licensing Program Analyst (LPA), Selina Siao, conducted an unannounced inspection to deliver the above complaint finding. The initial inspection
was conducted by LPA Siao on 04/20/2022. Throughout the course of investigation, interviews were conducted with the reporting party, several staff members that has knowledge of the allegation and several day care parents.
The information obtained from interviews were contradictory to the allegation. Based on information obtained, the allegation is determined to be unsubstantiated which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. No citation was issued.
Appeal Rights (1/16) were discussed and provided. Notice of Site Visit was posted and it shall be posted for up to 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Selina SiaoTELEPHONE: (619) 767-2217
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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